“ Very friendly, very quick, very easy Extraordinary, excellent, exceptional, fantastic, lovely, superb, clean, orderly, easygoing ”

“ Good It was 9:15 in the morning and they were already out of donuts?? But there is plenty of coffee ”

“ Great experience all around from Andy in sales to getting out the door! Thank you ”

“ Just briefly worked with. Char was great though. So far love the Toyota Corolla cross ”

“ Eli is a great salesman and not pushy made the whole process easy would highly recommend him at Toyota dsm ”

“ Eric had all of the information for the questions we asked. He provided detailed information on the vehicle, warranties, and purchasing process. ”

“ It's great to get good service at a fair price. No pressure and no up-selling. Not the norm at most dealerships. Much appreciated. ”

“ Very quick People are very friendly and very clean place I'm very happy to do business with you ”

“ It was informative and helpful. Very thorough with explanations and listened Always a good experience at Toyota of Des Moines ”

“ Very pleasant, kept me notified of any issues. Advised me what to do this fall when I have it checked before I give to my granddaughter, ”

“ Everyone was so so so nice! Louie, was very funny, and Dan was super sweet! There was also a guy who offered us candy while we were waiting. Thank you guys! ”

“ Very nice and professional services. Quick and sufficiently tasks assignment Thank you very much ”

“ Excellent service, thank you!!! ”

“ Everyone was professional and courteous, very helpful-the shuttle driver was on time and diligent-MaKenna was thoughtful and personal-two thumbs up or even better ”

“ Very organized and will def be back! Very professional and has services i requested done is reasonable time too!! ”

“ Traded a RAV for a new RAV and found the experience to be satisfying and easy. ”

“ Great service, great people, got my vehicle in same day. Was very happy with my service ”

“ Great personalized experience! ”

“ Very professional. Helped me with dome light. Fast service Explained future service recommendations Good coffee! ”

“ 4 or 5. Always thorough. Clear, helpful, and specific. Nice and detailed. Fantastic! Good at providing information ”

“ Had a really exciting day and Char was great ”

“ First time using Toyota of Des Moines for service on my 2025 Rav. Staff were knowledgeable and kept me updated . I will use them again. ”

“ I was impressed with the whole experience! Will def go back! ”

“ Very good very good very good Very good very good very good xxxx this word minimum ”

“ The service was thorough and fast. Customer service was pleasant and efficient. I will be returning for maintenance abd future purchases. ”

“ Wonderful company and wonderful employees. I trust them to be honest and not take advantage of me. It's a wonderful feeling. ”

“ Very respectful and answered my questions. When I questioned about how the process of a LOANER VEHICLE works, Jaimie had a reassuring smile. I drove away with confidence. ”

“ Really good! I had a tailgate that wouldn't open on a truck with less than 400 miles on it. That's frustrating. Travis got it to open. It seems to be doing fine. Toyota really needs a manual override on the tailgate system. ”

“ Very professional. I was impressed with the inspection. Truck only has 1500 miles on it and you all still did a thorough inspection. ”

“ Couldn't have had better service, very nice dealership ”

“ Had 100,000 mile services performed on an Avalon Hybrid. Always perform the services requested with no attemept at upselling on additional services. Shuttle rides are always pretty fast when needing to get somewhere. ”

“ came in for a prius break accumulator and master cylinder repair. Talked to other hybrid technicians before and was told the job ranges from 4500 to 5000, toyota did it for just over 3500 with a health check and a 12 month unlimited mile warranty. will most likely be back to purchase a new car soon...View More ”

“ Ewell, took longer than I was told, but had a hangup changing low beam bulbs back to OEM from what was on car when I bought it. ”

“ Upon arriving they could not find my appointment but they went ahead and checked me in. Was less than a hour and gave me a video of the mechanic filming his procedure during his inspection. That is very helpful!! Everyone involved with my RAV 4 hybrids and dealing with me were very friendly! ”

“ Very good experience. Of course ended up paying a little more and getting a little less for trade ins than hoped but that's usually how it goes. Not a lot of negotiating power. So far very happy with the car! People were all very nice and friendly. We were impressed with the area that they had our...View More ”

“ I recently brought my vehicle in for service and was told the cost would be around $475. At no point was it clearly explained that the $475 was only for the front brakes and that the rear brakes would be an additional charge. Because of this, both my husband and I left with the understanding that...View More ”

“ Few sentences may be difficult. I never thought this experience would happen at Toyota. Was told the service repair was finished & ready for pickup. Car hadn't even been looked at. Was told shuttle would pick me up when repair was completed; then told shuttle service not offered since I didn't drop...View More ”

“ Didn't found what cost the problem, but made the Oder part. Wire short it up, didn't figure where, and told I have to pay for claster. ”

“ Drove 1.5 hrs to have recalls fixed and to check my wheel bearing. I made 3 phone calls for this appointment before I showed up to make sure it would be covered under the powertrain warranty. The service manager called and confirmed it would be since I’m under 60k miles. However, after all this...View More ”

“ Bait and switch on their pricing. I had a coupon for a $79.99 oil change. My bill was over $132. Make sure you ask about all the hidden fees they tack on. Very disappointed. ”