2025 Toyota Tacoma for Sale in Grimes, IA


2025 Toyota Tacoma

Starting at $46,720.00

Please see our incentives page for available current offers

Additional Vehicle Information

  • Features
  • Packages

Features

Features

  • Safety
  • Technology
  • Mechanical
  • Exterior
  • Interior
  • Comfort

Safety

Safety

Pedestrian safety sound generation
Rearview monitor in dash
Cross traffic alert rear
Driver attention alert system
Pre-collision warning system audible warning, visual warning, pedestrian detection, intersection/junction turn, intersection/junction cross
Lane keeping assist
Traffic sign recognition
Check rear seat reminder
Automatic emergency braking front pedestrian, front, intersection/junction turn, intersection/junction cross
Impact sensor post-collision safety system, door unlock, fuel cut-off, alert system
Active head restraints dual front
Child safety door locks
Child seat anchors LATCH system
Safety brake pedal system
Camera system rearview
Blind spot safety sensor/alert
Lane deviation sensors

Airbags

Airbag deactivation occupant sensing passenger
Side airbags front
Knee airbags dual front
Front airbags dual
Side curtain airbags front, rear

Security

Anti-theft system alarm, vehicle immobilizer
Power door locks anti-lockout, auto-locking

Mirrors

Side mirrors integrated turn signals, heated
Side mirror adjustments power, manual folding

Technology

Audio System

Radio voice operated, touch screen display, AM/FM, HD radio
Auxiliary audio input Bluetooth, USB, iPod/iPhone
Antenna type diversity, mast
Total speakers 6
Radio data system
Speed sensitive volume control
Satellite radio SiriusXM

Telematics

Electronic messaging assistance with read function, voice operated
Wi-Fi hotspot
Smart device app function vehicle location, maintenance status, lock operation, engine start/cabin preconditioning, maintenance scheduling, security event/collision alert
Driver assistance app roadside assistance
Navigation data send destination to vehicle, real time traffic
Smart device app compatibility Toyota Connected Services
Navigation system over-the-air map updates (OTA), hard drive, touch screen display, voice operated
Wireless data link Bluetooth
Hands-free phone call integration voice operated

In Car Entertainment

Connected in-car apps Google POIs, Google search
Infotainment screen size 8 in.
Smartphone integration wireless Apple CarPlay, wireless Android Auto
Infotainment Toyota Audio Multimedia

Instrumentation

Customizable instrument cluster
Instrument cluster screen size 12.3 in.
Warnings and reminders lamp failure, low oil pressure, coolant temperature warning, low fuel level, maintenance due
Gauge boost, tachometer
Clock
Compass
Digital odometer
External temperature display
Multi-function display
Fuel economy display MPG, range
Trip odometer

Mechanical

Drivetrain

Drive mode selector
4WD type part time
4WD selector electronic hi-lo
Axle ratio 3.58

Engine

Auto start/stop
Electric Motor Torque 184
EV battery capacity 1.9 kWh
Hybrid gas Engine Torque@RPM 1700
Hybrid Gas Engine Torque 317
Electric Motor HP 48
Electric Motor Power Output (Kilowatts) 36
Hybrid Gas Engine HP 278
Electric motor battery type nickel-metal hydride
Hybrid Gas Engine HP@RPM 6000
Alternator 130 amps
Battery saver
Battery maintenance-free

Towing and Hauling

Trailer backup guidance
Pickup bed cargo management adjustable tie-down anchors
Tow hooks front
Auxiliary transmission fluid cooler
Trailer wiring 4-pin, 7-pin
Trailer hitch Class IV

Brakes

Rear brake type ventilated disc
Rear brake diameter 13.2
Front brake diameter 13.4
Emergency braking preparation
Front brake type ventilated disc
Regenerative braking system
Braking assist
Electronic brakeforce distribution
ABS 4-wheel
Power brakes
Electronic parking brake auto off

Suspension

Front suspension classification independent
Front suspension type double wishbone
Rear suspension type multi-link
Rear suspension classification solid live axle
Rear spring type coil
Front stabilizer bar
Rear stabilizer bar
Front spring type coil
Tuned suspension sport
Rear shock type twin-tube gas
Front struts
Front shock type twin-tube gas

Stability and Traction

Stability control
Traction control
Hill holder control
Trailer stability control

Exterior

Lights

Daytime running lights LED
Front fog lights LED
Taillights LED
Headlights manual leveling, auto high beam dimmer, LED, wiper activated, auto delay off, auto on/off

Exterior Features

Pickup bed light LED
Exhaust tip color black
Front bumper color body-color
Fender lip moldings body-color
Mirror color body-color
Door handle color body-color
Tailgate removable
Grille color black, body-color surround
Rear bumper color body-color
Hood scoop
Rocker panel color body-color
Window trim black

Tires and Rims

Tire type all season
Spare tire mount location underbody
Spare wheel type steel
Tire Pressure Monitoring System
Spare tire size full-size
Wheels polished aluminum alloy with painted accents

Windows

Pickup sliding rear window manual
Window defogger rear
Front wipers variable intermittent
Power windows safety reverse
Rear privacy glass

Interior

Seats

Driver seat manual adjustments height, 6, reclining
Passenger seat manual adjustments height, 6, reclining
Rear headrests 3, adjustable, foldable
Rear seat folding split, folds up
Front headrests 2, adjustable
Front seat type bucket
Upholstery cloth
Rear seat type 60-40 split bench
Driver seat power adjustments lumbar

Seatbelts

Seatbelt pretensioners front, rear
Seatbelt force limiters front
Emergency locking retractors rear, front
Seatbelt warning sensor front
Rear seatbelts 3-point
Front seatbelts 3-point

Steering

Steering ratio 17
Turns lock-to-lock 3.3

Comfort

Convenience Features

Adaptive stop and go cruise control semi-automatic
Autonomous lane guidance lane centering
Power outlet(s) USB-C front, USB-C cargo area, 12V cargo area, 115V cargo area, 12V rear, 115V rear, 12V front
Power steering electric, variable/speed-proportional
Cupholders front, rear
Steering wheel tilt and telescopic
Adaptive cruise control
One-touch windows 2
Reading lights front, rear
Multi-function remote panic alarm, proximity entry system
Power windows lockout button
Overhead console front
Steering wheel mounted controls audio, cruise control, phone, multi-function, voice control
Push-button start
Vanity mirrors dual illuminating
Assist handle passenger side, rear
Center console front console with armrest and storage
Rearview mirror auto-dimming
Storage front seatback, grocery bag holder, under rear seats, sunglasses holder, door pockets, accessory hook

Air Conditioning

Front air conditioning automatic climate control
Front air conditioning zones single
Rear vents second row
Air filtration

Comfort Features

Shift knob trim leather
Steering wheel trim leather
Floor material carpet

Packages

4 Packages Available

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All-Pro Tailgate Package
$5342

Includes JBL Bluetooth speaker, soft tonneau cover, BedStep, bed extender, cast aluminum running boards, Dometic HUB 2.0 inflatable shelter, Dometic GO compact chair, Dometic GO hydration water faucet, Dometic GO compact bamboo camp table, Pelican 20 qt elite cooler, and Yakima EXO open range.

expand/collapse
Tacoma Moab Package
$12479

Includes TRD lift kit, TRD front skid plate, bed rack HD kit w/ molle panels, black tube steps, illuminated front emblem, bed lighting, black chrome exhaust tip, TRD 18-in. black wheels, Kammok crosswing single 5' panel, Yakima RoadShower portable pressurized water storage, Pelican BX140R cargo case, ARB Elements fridge/freezer, ARB Elements fridge slide, and ARB Tred Pro Grey.

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TRD Sport Upgrade Package
$4330

Includes 400W/120V AC power inverter, auxiliary switches, integrated trailer brake controller, horizontal power rear window, 8-way power-adjustable heated front seats, leather-trimmed heated steering wheel, premium audio with JBL FLEX portable speaker, wireless charging, front and rear parking assist w/ automatic braking, and digital key capability.

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TRD Sport Premium Package
$8290

Includes 400W/120V AC power inverter, auxiliary switches, integrated trailer brake controller, power tailgate, horizontal power rear window, 8-way power-adjustable leatherette heated and ventilated front seats, leather-trimmed heated steering wheel, 14-in. multimedia display, panoramic view monitor, premium audio with JBL FLEX portable speaker, moonroof, wireless charging, dual zone automatic climate control, front and rear parking assist w/ automatic braking, digital rearview mirror, and digital key capability.

Green Score

EPA Green Score ( Federal Tier 3 Bin 30 ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
6
1
6
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
5
1
5
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
N/A

EPA Green Score ( Other ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
6
1
6
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
5
1
5
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
N/A

Crash-Test Ratings

2025 Toyota TACOMA HYBRID PU/CC 4WD

Overall
Full StarFull StarFull StarFull StarEmpty Star
Front Crash Overall
Full StarFull StarFull StarEmpty StarEmpty Star
Front Crash Driver
Full StarFull StarFull StarEmpty StarEmpty Star
Front Crash Passenger
Full StarFull StarFull StarFull StarEmpty Star
Side Crash Overall
Full StarFull StarFull StarFull StarFull Star
Side Barrier Overall
Full StarFull StarFull StarFull StarFull Star
Side Barrier Driver
Full StarFull StarFull StarFull StarFull Star
Side Barrier Passenger
Full StarFull StarFull StarFull StarFull Star
Side Pole Driver
Full StarFull StarFull StarFull StarFull Star
Side Combined Front
Full StarFull StarFull StarFull StarFull Star
Side Combined Rear
Full StarFull StarFull StarFull StarFull Star
Rollover
Full StarFull StarFull StarFull StarEmpty Star

Awards

Award
Best Buy: Midsize Pickup Truck (2025 Model)
- Kelley Blue Book

Award
Best Trucks for the Money (2025 Model)
- US News

Award
Editors Choice Awards: Pickup Trucks (2025 Model)
- Car And Driver

Award
North American Truck of the Year Finalist (2025 Model)
- North American Car of the Year

Award
Pickup Truck of the Year: Nominee (2025 Model)
- Cars.com

Award
Truck of the Year: Contender (2025 Model)
- Motor Trend

Dealership Information

Current Inventory

Certified 2025 Toyota Tacoma TRD Sport 4D Crew Cab

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Used 2025 Toyota Tacoma TRD Sport
Used 2025 Toyota Tacoma TRD Sport
Used 2025 Toyota Tacoma TRD Sport
Used 2025 Toyota Tacoma TRD Sport
Used 2025 Toyota Tacoma TRD Sport
Used 2025 Toyota Tacoma TRD Sport
Used 2025 Toyota Tacoma TRD Sport
Used 2025 Toyota Tacoma TRD Sport
Used 2025 Toyota Tacoma TRD Sport
Used 2025 Toyota Tacoma TRD Sport
Used 2025 Toyota Tacoma TRD Sport
Used 2025 Toyota Tacoma TRD Sport
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Toyota Certified GOLD CERTIFIED
Live Market Price
$48,999
Dealer Fees[Dealer Fees]
+ $180
Final Price
$49,179
Value Your Trade
Show Me the CARFAX 1-Owner Badge

Description

Certified. 2025 Toyota Tacoma Hybrid TRD Sport Underground 2.4L I4 PDI Hybrid Turbocharged DOHC 16V 4WD 8-Speed AutomaticCome on and experience the Toyota of Des Moines…Certified. 2025 Toyota Tacoma Hybrid TRD Sport Underground 2.4L I4 PDI Hybrid Turbocharged DOHC 16V 4WD 8-Speed AutomaticCome on and experience the Toyota of Des Moines difference! Customized streamlined buying process with an experience team. Receive a Free Car Fax on any preowned vehicle plus see why our vehicle do not last long. Well priced and in great condition, most of our vehicles do not take long to find a new home.2.4L I4 PDI Hybrid Turbocharged DOHC 16V.CARFAX One-Owner.Recent Arrival!Toyota Gold Certified Details: * Vehicle History * Limited Warranty: 12 Month/12,000 Mile Limited Comprehensive Warranty: 12 Month/12,000 Mile (whichever comes first) from certified purchase date * Warranty Deductible: $0 * Transferable Warranty * Powertrain Limited Warranty: 84 Month/100,000 Mile (whichever comes first) from TCUV purchase date * Multipoint Point Inspection * Roadside Assistance for 7 Year / 100,000 Mile. Standard New-Car Financing Rates Available. Warranty honored at over 1,400 Toyota dealers in the continental U.S. & Canada. Trade-ins accepted. Trouble-free handling of your transaction, including DMV paperwork * Roadside AssistanceAt Toyota of Des Moines we treat our customers like family. We average over $2000 per vehicle to get it ready for its new home. Wither it is Toyota Gold or Silver Certified or an in expensive vehicle for your first car, stop in, call, or email us at Toyotadm.com to become part of our family.(more)
Mileage12,946
TrimTRD Sport
Stock #37454
VIN3TYLC5LN6ST020962
Exterior ColorUnderground
Interior ColorBoulder/Black
Drivetrain4WD
Vehicle Details

Disclaimer

*Pricing of vehicles on this web site does not include options that may have been installed at the Dealership. Pricing may include current promotions and/or incentives. Monthly payment calculator is an estimate and does not include tax, title, license. Please contact the Dealership for latest pricing and monthly payment. Published price subject to change without notice to correct errors or omissions or in the event of inventory fluctuations. Price good for 2 days only, please contact store by email or phone for details.

Testimonials

Melvin Saye Grupee
Melvin Saye Grupee
GOOGLE
7-11-2026
Full Star Full Star Full Star Full Star Full Star

Good No No no no no no no no no no no no o no no

C.HOMAN.SCHUEMANN
DEALERRATER
7-11-2026
Full Star Full Star Full Star Full Star Full Star

Good No No no no no no no no no no no no o no no

Communication is timely and clear.

TIM.ALBRECHT
DEALERRATER
7-11-2026
Full Star Full Star Full Star Full Star Full Star

Communication is timely and clear. Understood my car needs and provided me with regular updates.

Very welcoming and professional.

JIM.HENRICH464
DEALERRATER
7-11-2026
Full Star Full Star Full Star Full Star Full Star

Very welcoming and professional. Kept me informed the entire time. I'm very happy with Toyota

A repeat loyal lease customer over the last 6 vehicles.

ROBERTSTINNETT008
DEALERRATER
7-11-2026
Full Star Full Star Full Star Full Star Full Star

A repeat loyal lease customer over the last 6 vehicles. I will always continue with a Toyota vehicle. Their service and sales people have been great!

Timothy Braun
Timothy Braun
GOOGLE
7-11-2026
Full Star Full Star Full Star Full Star Full Star

We purchased our Rave 4 from a friend two years ago and have been so pleased with it. This was my first time at Toyota of Des Moines and it was a great experience. Not only did they fix my air conditioner but did a thorough video of underneath the car and I was able to watch it. They are very professional and thorough!

Ron Jens
Ron Jens
GOOGLE
7-10-2026
Full Star Full Star Full Star Full Star Full Star
Richard Hanisch
Richard Hanisch
GOOGLE
7-10-2026
Full Star Full Star Full Star Full Star Full Star

They did well, timely and thorough.

Memphis Red
Memphis Red
GOOGLE
7-10-2026
Full Star Full Star Full Star Full Star Full Star

As always, prompt, informed, and courteous service in maintaining my Toyota. Emily is hands-down amazing in getting me processed.

Really fast and professional I liked the video inspection

SMURILLO96
DEALERRATER
7-10-2026
Full Star Full Star Full Star Full Star Full Star

Really fast and professional I liked the video inspection and the waiting room was very nice

Robert Shwery
Robert Shwery
GOOGLE
7-10-2026
Full Star Full Star Full Star Full Star Full Star
lucille fay
lucille fay
GOOGLE
7-9-2026
Full Star Full Star Full Star Full Star Full Star

Very good experience — took our car in at the appointed time. As we waited, the person doing the work on our car was videotaping all the checkpoints and the actual measurements, was very informative.

Dirk Lindaman
Dirk Lindaman
GOOGLE
7-9-2026
Full Star Full Star Full Star Full Star Full Star

Consistently provide top notch customer service. Several positive experiences with the service department.

marturell williams
marturell williams
GOOGLE
7-9-2026
Full Star Full Star Full Star Full Star Full Star
Kristin Vance
Kristin Vance
GOOGLE
7-9-2026
Full Star Full Star Full Star Full Star Full Star

Toyota always does a great job. They are on time and always make sure my car is running well.

Douglas Faltonson
Douglas Faltonson
GOOGLE
7-9-2026
Full Star Full Star Full Star Full Star Full Star

Great service and Service Adviser Ian Davis got my window fixed ,oil change and a recall taken care of .All in a timely manner. Thanks Again To all at Toyota of DesMoines.

Mike Lathen
Mike Lathen
GOOGLE
7-9-2026
Full Star Full Star Full Star Full Star Full Star
Kyle Zacharias
Kyle Zacharias
GOOGLE
7-9-2026
Full Star Full Star Full Star Full Star Full Star

Fast, friendly, and efficient. Taking my vehicle in for service was simple!

Got me in first car with no appointment.

Rrchurch
DEALERRATER
7-9-2026
Full Star Full Star Full Star Full Star Full Star

Got me in first car with no appointment. Great job done fast I'm happy with the service

Larry Ballard
Larry Ballard
GOOGLE
7-8-2026
Full Star Full Star Full Star Full Star Full Star
Beverly Bice
Beverly Bice
GOOGLE
7-8-2026
Full Star Full Star Full Star Full Star Full Star

Toyota of Des Moines is my very favorite place to go with my new Corolla. The staff is so friendly and helpful. They answered all my questions. Thanks

Arnoldo Mercado
Arnoldo Mercado
GOOGLE
7-8-2026
Full Star Full Star Full Star Full Star Full Star
Jackie Foote
Jackie Foote
GOOGLE
7-8-2026
Full Star Full Star Full Star Full Star Full Star

Service advisor was professional and personable. I had an oil change and even though I had arrived early, my service was completed in a timely manner. I fully trust them with making sure my car is roadworthy.

20,000 mile Toyota care service All went as expected.

Mkl01
DEALERRATER
7-8-2026
Full Star Full Star Full Star Full Star Full Star

20,000 mile Toyota care service All went as expected. I would love to be able to make appointments sooner. The first available appointment was more than 2 weeks out. But when I do get in everyone is great. Good service, clean waiting area, cookies or donuts available.

Very pleased with the service and the overall process.

kwsteeler
DEALERRATER
7-8-2026
Full Star Full Star Full Star Full Star Full Star

Very pleased with the service and the overall process. Don't enjoy the repetitive surveys however. I like Toyota of Des Moines

Long but satisfying.

EAPONTIER
DEALERRATER
7-8-2026
Full Star Full Star Full Star Full Star Full Star

Long but satisfying. First customer of the day; drove the only Prius on the lot off 4 hours later.

They took care of my service for 35,000 miles!

NIKKIM1013
DEALERRATER
7-7-2026
Full Star Full Star Full Star Full Star Full Star

They took care of my service for 35,000 miles! Made sure I had good windshield wipers that worked properly!! Super nice and also helped me see Justin and help me with my CarPlay!

Tammy Bushong
Tammy Bushong
GOOGLE
7-7-2026
Full Star Full Star Full Star Full Star Full Star
Linda Collings
Linda Collings
GOOGLE
7-7-2026
Full Star Full Star Full Star Full Star Full Star

I’ve been leasing since 2014 and this time around was the

Clarkson23
DEALERRATER
7-6-2026
Full Star Full Star Full Star Full Star Full Star

I’ve been leasing since 2014 and this time around was the most effortless! Great experience from start to finish!

Been leasing since 2014.

Clarkson23
DEALERRATER
7-6-2026
Full Star Full Star Full Star Full Star Full Star

Been leasing since 2014. This time around was the easiest! Great experience from start to finish!

Bradley Sarno
Bradley Sarno
GOOGLE
7-5-2026
Full Star Full Star Full Star Full Star Full Star

Worked me into the schedule.

schux4
DEALERRATER
7-5-2026
Full Star Full Star Full Star Full Star Full Star

Worked me into the schedule. Handled the problem quickly. Took care of my tire problem quickly and efficiently.

Eileen
Eileen
GOOGLE
7-5-2026
Full Star Full Star Full Star Full Star Full Star

Timelier than expected. Friendly competent service

Gabriela Ortega
Gabriela Ortega
GOOGLE
7-5-2026
Full Star Full Star Full Star Full Star Full Star

Great service, atmosphere was great too:)

Joe Laird
Joe Laird
GOOGLE
7-4-2026
Full Star Full Star Full Star Full Star Full Star
Joyce Vance
Joyce Vance
GOOGLE
7-4-2026
Full Star Full Star Full Star Full Star Full Star

Quick, video was easy to understand, team was friendly.

JENIJENSON
DEALERRATER
7-3-2026
Full Star Full Star Full Star Full Star Full Star

Quick, video was easy to understand, team was friendly. Plenty of room in waiting area. Wish I’d seen some coffee or donuts.

He did an amazing job explaining the problem, went

BGALLAHER01
DEALERRATER
7-3-2026
Full Star Full Star Full Star Full Star Full Star

He did an amazing job explaining the problem, went through my truck with me! And he was very friendly

The dealership is always good to me.

d.kolmer
DEALERRATER
7-3-2026
Full Star Full Star Full Star Full Star Full Star

The dealership is always good to me.. with true assessments of what our van needs.. or doesn't need.

Checked in early.

joyrouse2
DEALERRATER
7-3-2026
Full Star Full Star Full Star Full Star Full Star

Checked in early. Added filter after check in with no problem. Took in two vehicles. When first done we left for errand. Staff called when second vehicle was done. We picked up on the way home. While waiting had a nice conversation with GM about Highlanders. It was nice to talk to him after seeing him in commercials.

Checked in early.

joyrouse2
DEALERRATER
7-3-2026
Full Star Full Star Full Star Full Star Full Star

Checked in early. Added filter after check in with no problem. Took in two vehicles. When first done we left for errand. Staff called when second vehicle was done. We picked up on the way home. While waiting had a nice conversation with GM about Highlanders. It was nice to talk to him after seeing him in commercials.

Jane Herbert
Jane Herbert
GOOGLE
7-11-2026
Full Star Full Star Full Star Full Star Empty Star

We had an unfortunate, totally accidental mechanical

Deadwoodmike57
DEALERRATER
7-9-2026
Full Star Full Star Full Star Full Star Empty Star

We had an unfortunate, totally accidental mechanical situation. Fortunately, Brock, Chad, Kelly, and Shane helped us resolve the situation with complete professionalism. Thank you!??

Nick
Nick
GOOGLE
7-8-2026
Full Star Full Star Full Star Full Star Empty Star

Took my vehicle to be serviced 3 days prior to my appointment time because I was leaving town and needed service before my appointment time and they were able to fix it the next day allowing me to keep my schedule. Much appreciated thank you!

RICK PROBST
RICK PROBST
GOOGLE
7-8-2026
Full Star Full Star Full Star Full Star Empty Star

You were very quick. Stinks with Rav 4 and 10,500 miles logged & we can’t ever see how many of our total miles are pure electric. Every other car maker offers this on PHEV’s. Julie is really bummed the RAV4 doesn’t have the seat memory buttons for 2 people. Hates changing her seats & mirrors back after husband drive the RAV

Rocky Eddy
Rocky Eddy
GOOGLE
7-8-2026
Full Star Full Star Full Star Empty Star Empty Star

Took my 2023 Tundra in for an oil change and tire rotation. I also asked about the recall on my truck. $143.00 for oil change and tire rotation. A good place down the street changed the oil in my Mazda for $57. No one at Toyota knew what to do about the recall. Really??? I believe the recall started in Nov of 2025. Anyhow, not a happy customer right now. I have had Toyotas from 1985 thru today. First time I have been disappointed.

The biggest issue was the shuttle.

CAINMEG1
DEALERRATER
7-6-2026
Full Star Full Star Empty Star Empty Star Empty Star

The biggest issue was the shuttle. I was told my husband could get a ride to work right away because he's 1 mile away. When he got there, they said it would be a one hour wait

TY Chan
TY Chan
GOOGLE
7-6-2026
Full Star Full Star Empty Star Empty Star Empty Star

I don't typically leave negative reviews, which is why I

Adiblasi1234
DEALERRATER
7-3-2026
Full Star Empty Star Empty Star Empty Star Empty Star

I don't typically leave negative reviews, which is why I felt it was important to share my experience. My initial visit did not leave a good impression. I had a scheduled service appointment, and although replacement parts needed to be ordered, no record of my visit was created. When I called a week later to check on the status, I was told there was no documentation of my appointment or the parts that had supposedly been ordered. This resulted in unnecessary delays before the repair was finally completed nearly a month later. Unfortunately, the issue did not end there. Less than two weeks after the repair, I had to return because the same problem persisted. I was told the technicians were unable to reproduce the issue, so no repairs were made, despite my providing a video clearly showing the problem occurring. I've been a customer of Stivers Ford for years and only began servicing my vehicle with Toyota after purchasing my Toyota in 2025. Based on my experience so far, I'm seriously considering returning to Stivers for future service because the level of communication and follow-through I've experienced here has been disappointing. The most frustrating part is that I purchased an extended warranty for added peace of mind, yet I don't feel I've received the level of service or support I expected. I understand that some issues can be difficult to diagnose, but accurate documentation, clear communication, and confidence that customer concerns are being taken seriously are all reasonable expectations. Unfortunately, that has not been my experience.

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