Close Fall Maintenance and Accessories near Des Moines, IA
Testimonials
I pulled up in the usual lane for having my car serviced,
“ I pulled up in the usual lane for having my car serviced, and there was a person there who directed me inside where I usually go when my car is being serviced. Then the person at the desk where I checked in told me about how long the oil change and tire rotation would be and I went to the waiting area. They let me know one tire had a leak and they patched it. ”
“ Amazing service as always! ”
“ Great experience very happy will everything Toyota of Des Moines did today ! ”
“ I had a 25,000 mile service checkup. Having been other places nothing comes close to Toyota and service. My time spent there was 45 minutes. They are so efficient and knowledgble. ”
“ Service dept. is great! Very helpful and efficient ”
“ Ian is an excellent service advisor, who I would highly recommend. Always delivers when taking care of my old 1999 Camry. Austin the tech who works on my vehicle also does great work always makes honest solid recommendations. Brock is an excellent manager who truly cares about excellent customer service. ”
“ Todd Fiechter is an incredible sales and leasing consultant who helped me weigh all my options and assisted me with my lease. He’s extremely kind, talented, and accommodating. There was no pressuring at all from him or anyone else it was my decision entirely, which was very refreshing. Highly recommend going to him if you’re interested in exploring your options for a new vehicle :) ”
Trustworthy Quick, friendly, comfortable.
“ Trustworthy Quick, friendly, comfortable. Reliable That's all I have to say. Take it for leave it. ?? ”
Very friendly and knowledgeable.
“ Very friendly and knowledgeable. Great service, nice waiting room with coffee and donuts. Easily accessible off the highway. ”
Nice, experience and knowledge staff!
“ Nice, experience and knowledge staff! Staff are awesome, Friendly, clean, detail on issues, and good explanation. ”
Friend but a little too expensive on labor!
“ Friend but a little too expensive on labor! Part only cost $50 but labor cost 405 and this is too much! Next time will probably taking my car to a regular mechanic. ”
Friendly employees .
“ Friendly employees . Clean facility the waiting area was nice It was easy to schedule my appointment. ”
Great Service and very respectful staff.
“ Great Service and very respectful staff. Will be back for future services on my Camry. ”
No No No No No no No no no No no no no no no
“ No No No No No no No no no No no no no no no ”
Hospitality, good customer service sales member was very
“ Hospitality, good customer service sales member was very nice explaining in details about my Highlander and was able to give car at affordable price when home happy shout out to TIM! ”
“ So far so good 😊 ”
“ Emily did a great job keeping me advised. Liked the video from the technician. ”
“ Everything was easy…I was warmly greeted, informing what service my Highlander needed. I was directed into the waiting lounge, where coffee and Hy Vee pastries were waiting. When I was alerted the service was complete, I paid for my service and given a car wash card. Easy peasy. Thank you, Toyota! ”
“ Very good experience. ”
All went extremely well I honestly appreciate all of the
“ All went extremely well I honestly appreciate all of the excellent work you put in making my Rav4 run smooth. Emily, you are awesome ?? ”
All went extremely well I honestly appreciate all of the
“ All went extremely well I honestly appreciate all of the excellent work you put in making my Rav4 run smooth. Emily, you are awesome ?? ”
Great attention to detail, and kept me informed!
“ Great attention to detail, and kept me informed! Ian is the most awesome service guy I've ever worked with!! ”
Great attention to detail, and kept me informed!
“ Great attention to detail, and kept me informed! Ian is the most awesome service guy I've ever worked with!! ”
Very fast & easy to work with.
“ Very fast & easy to work with. Was an oil change. Comfortable place to sit to wait. ”
The dealership was efficient and clean.
“ The dealership was efficient and clean. The personnel were polite and it was a pleasant experience. ”
The work was done much faster than I expected.
“ The work was done much faster than I expected. Everyone was very helpful. Very satisfied. ”
Derek was very helpful in our buying our vechile.
“ Derek was very helpful in our buying our vechile. The whole experience was very stress free. ”
“ Took my RAV to repair a heat shield. My appointment was easy to schedule. Justin greeted me and handled my check in quickly and ahead of schedule. Repairs were done quickly. One of the techs was quick to get the protective materials out of the car and helped me in as I got ready to leave. I was on the road 7 minutes after my original appointment time! I have NO complaints. I would recommend Toyota of Des Moines. ”
“ It was a really pleasant experience. The staff were extremely professional and helpful. I was told our car would be ready in 45-60 minutes. It was done in 45. ”
“ Shane (internet sales) at Toyota of Des Moines is an excellent sales representative! He demonstrates knowledge of all Toyota vehicles. Very friendly and professional. ”
“ Great service, professional staff!! I bought a Toyota Tundra and Debby Ellsworth was amazing, thank you for all your help Debby, you made the experience excellent! Juan Garcia ”
“ Very happy to recommend Toyota of Des Moines. This is my first experience with Toyota and I’m very pleased with their professionalism. They’re very helpful and thorough. And I love my car! ”
Had a great experience No problems no issues great to
“ Had a great experience No problems no issues great to work with That's the facts ”
It was fine.
“ It was fine. I had difficulty hearing/understanding the technician. Not his fault. Probably my hearing. ”
Oil change was quick.
“ Oil change was quick. Inspection skipped a check of the brakes initially but Gabe fixed that. ”
When a customer gets 3 free services and wants oil
“ When a customer gets 3 free services and wants oil changed that should be a service even though not up on mileage ”
Really disappointed when something wrong happened and
“ Really disappointed when something wrong happened and nobody want to take responsibility for it. Keep pointing fingers and what tf is going on with the guy that drove me out? Seems like he just tryna kick me out of the dealership as soon as possible. Ridiculous we bought 3 cars here and we paid them too. And the inspection video was never sent to me i dont even know if they really check my car or not ”
My years of loyalty (in purchasing new vehicles and
“ My years of loyalty (in purchasing new vehicles and maintenance services) had no value. I purchased the vehicle sight unseen. It arrived on a Saturday and I took possession on Monday. They gave no price discount when asked. I was originally given a price that included $100 'dealer adjustment' (had nothing to do with my loyalty or history with Toyota of Des Moines). When the purchase agreement was sent to me, it was not included. I had to point out it originally was there and it seemed like Steve was doing me a favor by sending a corrected purchase agreement. ”
“ Toyota of Des Moines is an awesome dealership. Dont like dealing with high pressure sales people and Debby E was one of the best if not best sales person I have ever dealt with no pressure at all. She worked to get me the best deal possible. Definitely 10/10 and would definitely buy from them again. ”