Meet Our Staff

Our staff here at Toyota of Des Moines is here for your convenience. Feel free to contact us with questions or for a test drive.

Meet Our Sales Staff

Internet Sales Manager Steve  Henigan
X
(515) 333-5682
Internet Sales Manager
Steve Henigan
Internet Sales Manager Shane  Siegle
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(515) 333-5249
Internet Sales Manager
Shane Siegle
Sales and Leasing Consultant Todd Fiechter
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(515) 333-5241
Sales and Leasing Consultant
Todd Fiechter
Sales & Leasing Consultant Ian Rojas
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(515) 333-5290 Yo hablo español
Sales & Leasing Consultant
Ian Rojas
Sales and Leasing Consultant Gordon Beecham
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(515) 333-5686
Sales and Leasing Consultant
Gordon Beecham
Sales & Leasing Consultant Andrew Whiting
X
(515) 333-5697
Sales & Leasing Consultant
Andrew Whiting
Sales & Leasing Consultant Eric Cornelison
X
(515) 333-5395
Sales & Leasing Consultant
Eric Cornelison
Sales and Leasing Consultant Jon Doering
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515-333-5251
Sales and Leasing Consultant
Jon Doering
Sales & Leasing Consultant Derek Harris
X
(515) 333-5250
Sales & Leasing Consultant
Derek Harris
Sales and Leasing Consultant Debby Ellsworth
X
(515) 333-5241
Sales and Leasing Consultant
Debby Ellsworth
Sales and Leasing Consultant Rodney Colo'n
X
(515) 333-5236
Sales and Leasing Consultant
Rodney Colo'n
Internet Sales Manager PJ Caffrey
X
(515) 333-5288
Internet Sales Manager
PJ Caffrey
Sales & Leasing Consultant Elijah  Saenz-Walters
X
(515) 333-5243
Sales & Leasing Consultant
Elijah Saenz-Walters
Sales and Leasing Consultant Nick Cash
X
(515) 333-4997
Sales and Leasing Consultant
Nick Cash
Sales and Leasing Consultant Tim Beckman
X
(515) 333-5244
Sales and Leasing Consultant
Tim Beckman
Sales & Leasing Consultant Char Crewse
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Sales & Leasing Consultant
Char Crewse
Sales & Leasing Consultant Mark Stewart
X
Sales & Leasing Consultant
Mark Stewart

Meet Our Delivery Coordinators Staff

Delivery Coordinator Riley Clark
X
Delivery Coordinator
Riley Clark
Delivery Coordinator Justin Vos
X
(515) 276-4911
Delivery Coordinator
Justin Vos

Meet Our Finance Staff

 Business Manager Ryan  McClanahan
X
(515) 333-5394
Business Manager
Ryan McClanahan
Business Manager Rob  Hutt
X
(515) 333-5287
Business Manager
Rob Hutt
Business Manager Brandon McClatchey
X
(515) 333-5690
Business Manager
Brandon McClatchey
Business Manager Daniel  Murray
X
(515) 333-5234
Business Manager
Daniel Murray

Meet Our Service Staff

Internal Service Advisor Jamie Schnoor
X
(515) 333-4791
Internal Service Advisor
Jamie Schnoor
Assistant Service Manager Brock Grim
X
(515) 333-4766
Assistant Service Manager
Brock Grim
 Retail Service Advisor Justin  Madison
X
(515) 333-4792
Retail Service Advisor
Justin Madison
 Retail Service Advisor Ian  Davis
X
(515) 333-4796
Retail Service Advisor
Ian Davis
Retail Service Advisor Chris Galvin
X
(515) 333-4769
Retail Service Advisor
Chris Galvin
Retail Service Advisor Blake Murray
X
(515) 333-4797
Retail Service Advisor
Blake Murray
Express Service Advisor Emily Wagner
X
(515) 333-5235
Express Service Advisor
Emily Wagner
Express Service Advisor Terry Muhlstein
X
(515) 333-4793
Express Service Advisor
Terry Muhlstein
Express Service Advisor Dan Wilson
X
(515) 333-5233
Express Service Advisor
Dan Wilson
Express Service Advisor Alex Consuelo
X
Express Service Advisor
Alex Consuelo

Meet Our Parts Staff

 Parts Manager Jason  Johnston
X
(515) 334-4265
Parts Manager
Jason Johnston
 Parts Salesman Lou  Amodeo
X
(515) 334-4262
Parts Salesman
Lou Amodeo
 Parts Salesman Mike  Damrau
X
(515) 334-4270
Parts Salesman
Mike Damrau
 Parts Salesman Andy  Michael
X
(515) 334-4263
Parts Salesman
Andy Michael
 Parts Salesman Brian  Ahrenkiel
X
(515) 334-4264
Parts Salesman
Brian Ahrenkiel
 Outside Parts Salesman Kevin  Ohnemus
X
(515) 745-3771
Outside Parts Salesman
Kevin Ohnemus
Parts Salesman Ed Giesman
X
(515) 334-4262
Parts Salesman
Ed Giesman
Parts Salesman Shane Blankenship
X
(515) 334-4267
Parts Salesman
Shane Blankenship
Delivery Driver Ed Wiles
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Delivery Driver
Ed Wiles
Shipping & Receiving Clerk Kelly Mroczkowski
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Shipping & Receiving Clerk
Kelly Mroczkowski
Delivery Driver Dan Dressen
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Delivery Driver
Dan Dressen

Meet Our Office Staff

 Receptionist Katie  Lacona
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Receptionist
Katie Lacona
 Receptionist Shelley  Statler
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Receptionist
Shelley Statler

Meet Our Managers Staff

Dealer Principal JP  Phillips
X
(515) 333-5396
Dealer Principal
JP Phillips
Service Manager Travis  Bergeson
X
(515) 333-4790
Service Manager
Travis Bergeson
Controller Steve Jordan
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(515) 333-5384
Controller
Steve Jordan
General Sales Manager Chad  Millhollin
X
(515) 333-5694
General Sales Manager
Chad Millhollin
Pre Owned Sales Manager Bill Ahrens
X
(515) 333-5698
Pre Owned Sales Manager
Bill Ahrens
New Car Sales Manager Eric Hippen
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(515) 333-5254
New Car Sales Manager
Eric Hippen
Pre Owned Manager Steven Taylor
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Pre Owned Manager
Steven Taylor

Our Location

Toyota of Des Moines
1650 SE 37th St.
Grimes, IA 50111

Sales: 515-276-4911
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Sales Hours

Service Hours

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Parts Hours

Delivery Coordinators Hours

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I found the vehicle that I wanted online, When I contacted the dealership, They were extremely responsive and friendly. They made the buying process very simple. I would definitely do business with them again and will tell my friends.

- ROB.HEILMANN.947, DEALERRATER

Very pleasant personality and was happy to help with scheduling and vehicle pickup. Thank you

- sandman3198, DEALERRATER

Quick, efficient, friendly, good coffee I got there on time and they saw me right away, and it was done in an hour. Gabe was friendly and the work was done well. I really appreciated the final inspection video

- BRENNOWERS, DEALERRATER

Respectfully, professional and responsible They are the best and in my case, not only for our Toyota, but they are also excellent with our Ford.

- SANTANACOSTE, DEALERRATER

The associates we worked with were direct and professional. They were easy to work with and the process was straightforward

- RODBERG333, DEALERRATER

Ian was very friendly and professional, and Toyota of Des Moines has had my business for many years.

- SAHERMES, DEALERRATER

Todd was great. Exceeded expectations. No thank you Everything was great until the optional survey kept asking for more words ??

- DAVE.W.MALLY, DEALERRATER

Professional service & trust worthy ! I have always gotten great service, very well run dealership !

- Doug Wiles, DEALERRATER

There was some question about whether i needed an oil change, but the service advisor was very understanding, and gave me the benefit of the doubt. It was much appreciated. The parts department was able to provide what I wanted, and was pleasant to work with, too. I also appreciated the...

- thatsjan, DEALERRATER

Very helpful and brought my car up quickly once I arrived Responded quickly to my text message

- nicole.beer6, DEALERRATER

Never a problem. I've had 4 Toyotas in 18 years. Great reliable company. They always give fast service and are courteous.

- Carolyn Hill, DEALERRATER

The team at Des Moines Toyota once again provided me great service I scheduled for my truck. . They were timely and professional. The video they sent to me showed the technician checking all the different aspects of the service along with suggested needs. I am very happy with my entire appointment...

- Randy P, DEALERRATER

Service is great. But I've been disappointed in my Rav. The technology is awful. Nothing works or has ever worked. I've had Toyota since 2006. Might be time for a change.

- kpleima0, DEALERRATER

Friendly, helpful, and knowledgeable. He was willing to work with us to make sure we got everything we wanted.

- SHARMS623, DEALERRATER

They did a great job replacing my whole power folding passenger mirror on my Lexus SUV. They didn’t care I brought my own part in. The service advisor and tech was wonderful. The price was amazing as well.

- mikkelsonjoey, DEALERRATER

Quick and fast While I was waiting. I went to ask Derek the salesman a question came back waiting area and they said my car was ready

- STSHNCS, DEALERRATER

Car service Very friendly people appreciated all help thank you for all your services appreciated

- KAMALSUBEDI23, DEALERRATER

In and out quickly and able to move on with my day Very courteous and worked quickly. I was in and out in about a half hour and able to mo e on with my day

- buchananvh.bvh, DEALERRATER

In and out quickly and able to move on with my day Very courteous and worked quickly. I was in and out in about a half hour and able to mo e on with my day

- buchananvh.bvh, DEALERRATER

Prompt service. Helped me with some controls on our Venza. Clean showroom with lots of models.

- dalelschmitz, DEALERRATER

Toyota of Des Moines is a customer oriented dealership. Communication at it’s best. They’re always on time for appointments and provide coffee and cookies while you wait. And they give you a free car wash!

- Cmoansfab4, DEALERRATER

We have had Toyota vehicles consistently for the last 15 years and, without a doubt, the quality of product and service is the main reason for our loyalty. Our recent service visit was just more of the same. Thorough and friendly service in a timely fashion. Keep it up.

- GINABLAYLOCK, DEALERRATER

I usually have good luck getting problems fixed correctly. One time I had fuel line that was not available from Toyota as a part and they did not have anybody who could create a new fuel line from tubing.

- morfordfarms, DEALERRATER

The staff was thorough and attentive to my needs/wants. They listened to what I was asking for in the features that were important to me. They made sure I knew how all the systems functioned before I left the lot making me even more confident in my purchase.

- Jacquedraper12, DEALERRATER

Courteous and efficient, completely satisfied. I have recommended Toyota of Des Moines to many of my friends. TY

- tracyarosenberg, DEALERRATER

I love Toyota of Des Moines! From the experience buying our RAV4 hybrid to every encounter with the service department and anyone we happened to work with during our experience, it has always been pleasant.

- amanda.purscell, DEALERRATER

Great Okay Yep Cool Yep Yep ?? Cool Yep Cool Wow Cool Cool Oh ??

- MIKEWEN1994, DEALERRATER

Our sales associate was Char. Unfortunately, I. Ant locate her business card for her full first and last name but she was great. She listened to what we were looking for, gave us reasonable options, and made our sale experience a very good one. She was attentive and didn’t attempt to rush us,...

- LUANNE.HITCHCOCK, DEALERRATER

Very good ?? Everyone was very nice and the maintenance guy keeps the building very clean I like that thank you for your service

- KATEDS1950, DEALERRATER

I think I bought three cars from them over the past 16 years. I have never got one from them with major issues which I very much appreciate.

- KOLE, DEALERRATER

Friendly, quick and professional Appointment was easy to schedule and service department was friendly, quick and professional as always.

- aleuang, DEALERRATER

Very informative, helpful answered all my questions.informed me when my vehicle was complete and told me where it was located.

- BRENDA.WEETER, DEALERRATER

Very respectful, courtesy and efficient My car was done before it was due I am very happy

- mrsbof99, DEALERRATER

Great experience. Steve kept us well informed while we waited for our vehicle to arrive.

- John, DEALERRATER

I had a great experience at the Toyota of Des Moines dealership thanks to Eric Cornelison. From start to finish, Eric was extremely professional, knowledgeable, and easy to work with. He was very helpful throughout the entire process and truly went above and beyond to make sure everything went...

- Asmajic86, DEALERRATER

It is always good The video part of your inspection of maintenance is very nice. Staff is very good and provide timely updates with any expenses too.

- VIJAYPURNA2004, DEALERRATER

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- SHCNDIDERZOO, DEALERRATER

Fast friendly service They covered all of my needs and took care of my requests.

- RMNARCHINIA, DEALERRATER

Steve was so kind and helpful with my search for a new Rav4. He made sure that I was getting the features that were important to me and that the whole process was seamless.

- Jacquedraper12, DEALERRATER

Excellent Difficult to get ahold of technician. No Shane Siegel is terrific! Service was done quick.

- MIKEWEN1994, DEALERRATER

I had accessories put on my new RAV4 and everything went great. Brock is very helpful.

- MIKEWEN1994, DEALERRATER

Easy and fast Thank you everyone to help and explain my options Thanks again Agreed

- HERRENTER, DEALERRATER

I really Love my car and will continue to have it serviced with your team!

- FRCOCO1848, DEALERRATER

Justin answered my questions and kept me updated on work being done. Personally think it's strange this program asks for more words, don't you! Justin was very good. Strand

- Sassie, DEALERRATER

The repair was done in a timely matter. It cost a lot more than what I wanted to pay, but it is what it is.

- mnmfooks, DEALERRATER

I scheduled 5000-mile servicing PLUS an oil change. Doesn't appear as though the oil was changed. I called to ask and was told someone would call me back. No callback. I'll take it to Jiffy Lube.

- REJECTSLIP, DEALERRATER

I was in to have the control knob for my heated seat repaired, as it was stuck in the dash on my 2011 Highlander SE. I purchased the vehicle new from Toyota DM in March 2011. I was told they would try to take apart and repair first before using an expensive replacement part. However, when I was...

- Toyota repair, DEALERRATER

Called by dealer to say 3 recalls ready to do and we should drop the car and leave it for the day. At drop off we were told only 2 would be done and it only took 80 min for the fix. Wish dealer would have called before appt date & told us not all would be done as we'd have saved driving a second...

- SWEETPEAIOWA, DEALERRATER

I have been a Toyota fan for a number of years. Currently have two and a number of trades. Was disappointed at my last trip about remote start that only works occasionally. I have been told by two Toyota employees that it is just a bad design and they often deal with complaints about it. They say I...

- Artnanny55, DEALERRATER

The guy helping accused me of lying about me changing out my filters. He was rude

- LBRUC28, DEALERRATER
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