New Vehicle Customer Services

Get the Best of Toyota Services with Your New Vehicle

A lot goes into the process of buying a new vehicle and usually people think about the Service Departent after they deciding on which new car to buy. Our Toyota Service Department is a big benefit to keep you going. Don't worry about sorting it all out because our sales and service teams are available to help every step of the way.

Our Toyota of Des Moines Service Department services all makes and models, about 65,000+ service appointments per year. Toyota vehicles are special and whether you bought your Toyota from us or not, we will be honored to service your vehcile.

Check out our Service Department.

Our Service Department Manager is Travis Bergeson. He runs a smart team of professionals that take their jobs seriously. The Toyota of Des Moines team has many seasoned, Master Technicians and long-term staff with years of experience. We're always adding new staff members and one of the best benefits for ur customers is Toyota's extensive Service Training program. You can be confident that our team is well-trained on every Toyota vehicle in our line-up.

Call our Service Department Directly at 515-276-4912

Oil Change Special

$79.95

Oil and Filter Change Includes: • Genuine Toyota filter and installation • Multi-point inspection

Must present when service order is written. One coupon per customer.Tax and shop charges not included in sale price.May not be combined with other offers. Not applicable to prior purchases.Not responsible for typographical or printing errors. Other restrictions may apply.

For apple Wallet.

Scan the QR Code using a scanner app on your smartphone.

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FREE TIRE ROTATIONS FOR LIFE OF THE TIRES

Free tire rotations and 2 years of road hazard with the purchase of 4 tires.

Applies to 4 purchased tires. Not applicable to prior purchases. Does not apply to new tires on new or used car purchases. See advisor for details on road hazard claims.

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Top 11 List of Toyota Services to keep in mind as you consider a new car purchase

1. ToyotaCare

You've probably seen the Toyota spokeperson talking about ToyotaCare on TV or online. Her name is Jan and she knows a lot about ToyotaCare! There's so much to know, but it's really simple. ToyotaCare is Toyota Service that comes with the purchase of your new Toyota vehicle. You get 3-years of ToyotaCare after your purchase date. And, you can buy more to extend the coverage beyond 3-years if you like. You don't need coupons and you don't need to ask for ToyotaCare when you bring your car in for service. Just make an appointment as you normally do for regular, preventative maintenance or specific service needs. Get all the details about what ToyotaCare covers here, but for now the important thing is that it's automatically on your new Toyota. Congratulations, it's one of the most highly recognized service offers in the country!

2.Toyota Service Connect

Toyota's new suite of Connected Services means the technology is literally at your fingertips. Toyota Service Connect delivers personalized information about maintenance to you using the data transmission in your vehicle. It will provide updates, reminders and overall vehicle health reports. The data includes: odometer, oil, vehcile speed, engine coolant, temperature, fuel injection volumne, engine rotation per minute (RPM) and more.

Yes, you can opt out if you like, but read more about the benefits first!

To learn about Toyota’s data collection, here's a link to the Privacy Policy.

3. Toyota of Des Moines Delivery Coordinators

When you pick up your new vehicle, our Delivery Coordinators will show you more about all the technology in your new vehicle. They will show you how things work, answer questions and help you set up whatever you choose, so you’re all set to go.

4. Toyota Destination Assist

This handy feature will help you navigate. A live agent is available 24/7 to help you locate your destination. All you do, is access the ToyotaApp on your smartphone or connect via the dashboard in your new Toyota vehicle.

5. Toyota Safety Connect

Toyota Safety Connect is Emergency SOS assistance and 24/7 Roadside assistance.

6. Toyota Remote Connect

Remote Connect will start your car, show you the fuel level and distance to empty, lock and unlock your vehicle and so much more! See the Remote Connect video on this page for more details.

7. Toyota Wi-Fi Connect

How frustrating is it to be traveling and lose your cellular signal on an important call. With Toyota Wifi connect, no need to worry. It turns your vehicle into a hotspot with 4G connectivity.

8. Toyota APP

The Toyota APP feature lets you use your smartphone to access your connected services.

9. ToyotaDM.com

At ToyotaDM.com, you can schedule a Service Appointment conveniently online, even ask a Service Question in our online chat or find the Service Department specialist to connect to directly. Plus, you’ll find special coupons and offers, like savings on oil changes, brakes, wipers, even DIY savings. Check back often as many coupons are seasonal

10. Toyota of Des Moines Pick Up & Delivery Service

Even though our service team gets you in and out as quickly as possible, we know it’s tough to be without your vehicle. That’s why we offer free pickup and delivery services within a 25mile radius of our dealership. Just give us a call at 515-276-4912 or make your request online at ToyotaDM.com/service-appointment

11. Free Car Wash!

Ok, so you’ve mastered the online convenience of getting the most out of Toyota Service. You’ve scheduled maintenance at your selected day/time, you’ve dropped off your vehicle or stopped in, you’ve had coffee and donuts while you wait – or you received a phone call that your car is ready. Don’t forget, there’s a free car wash! You vehicle should come out to you all freshly washed, but if it’s raining don’t worry you’ll get a voucher to come back for a free car wash at a later time at our at Toyota of Des Moines Service Center.