Testimonials

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Magdiela Munguia
Full Star Full Star Full Star Full Star Full Star
7-1-2020
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Kristie Bell
Full Star Full Star Full Star Full Star Full Star
7-1-2020
Kristie Bell

I had an excellent service experience with Toyota of Des Moines recently for my 30,000 mile checkup. I usually take the shuttle or wait for service, but during this pandemic, I was relieved to find they had a pickup and dropoff service (and pay via app) which worked wonderfully and allowed for a contactless experience.

DEALERRATER
Karen Mary
Full Star Full Star Full Star Full Star Full Star
7-1-2020
Everyone was friendly and helpful. Would be nice if an...

Everyone was friendly and helpful. Would be nice if an outdoor area was provided for waiting, especially for those of us physical distancing for safety.

DEALERRATER
Mark Mcconahay
Full Star Full Star Full Star Full Star Full Star
7-1-2020
We had a great experience when purchasing our 4Runner...

We had a great experience when purchasing our 4Runner this week. The salesman Ian, finance manager Rob and Spencer who showed us all the features were great to work with!

DEALERRATER
Alexisanchez
Full Star Full Star Full Star Full Star Full Star
7-1-2020
Really Great experience and I really recommend Toyota of...

Really Great experience and I really recommend Toyota of Des Moines really easy to work with and of course who don’t love Toyota Cars?

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Dora Gray
Full Star Full Star Full Star Full Star Full Star
7-1-2020
Dora Gray

We worked with Justin Harris to buy our suv. He was great to worth with! The process for paperwork was fast and easy as well.

DEALERRATER
rameln
Full Star Full Star Full Star Full Star Full Star
6-28-2020
Service

Staff helpful, pleasant, answered all my questions. I was able to view the inspection on line. The staff wore masks, social distanced, which is important to me. I was able to pay on line and just come in and drive away.

CARS
rameln
Full Star Full Star Full Star Full Star Full Star
6-28-2020
Service

Staff helpful, pleasant, answered all my questions. I was able to view the inspection on line. The staff wore masks, social distanced, which is important to me. I was able to pay on line and just come in and drive away.

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Rylee Ames
Full Star Full Star Full Star Full Star Full Star
6-26-2020
Rylee Ames

Had some issues with my AC rattling. Called to make an appointment yesterday and they were able to get me in first thing this morning. With two young kids in the middle of summer I am so thankful they were able to squeeze me in so fast. I worked with Cass and Martin from their team, they really helped me out with my car and my busy schedule by being so quick and efficient. Everyone else on staff I interacted with was also very friendly and professional. Would highly recommend to anyone to visit this toyota for any servicing needs.

DEALERRATER
Susie
Full Star Full Star Full Star Full Star Empty Star
6-26-2020
Todd Feichter is wonderful!

I would never buy a car from anyone other than Todd. On another note, I had my old Priuis serviced on June 15 and had an unhappy experience as I was leaving. The following day I received the usual questionnaire about the service I received. Since I could not get any of the 'buttons' to work in order to reply, I wrote an email. As your email address cannot be found on your web site, I had to call in order to get an email address. I was given Travis Begeson's email address and forwarded my email, including complaint issues, to him. I expected to hear back from him, with at least an apology. Have not heard anything.

DEALERRATER
kmitchell
Full Star Full Star Full Star Full Star Full Star
6-26-2020
Service

Toyota employees always do excellent work and at a decent price. Great Service and very professional people to assist. I really appreciate it! Thank you.

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Jim Owen
Full Star Full Star Full Star Full Star Full Star
6-26-2020
Jim Owen

Excellent service department...timely, knowledgeable, always a pleasant experience.

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Steve Suvalsky
Full Star Full Star Full Star Full Star Full Star
6-26-2020
Steve Suvalsky

Toyota of Des Moines promises to provide services after the sale. We are very pleased that they live by this statement.

CARS
Susie
Full Star Full Star Full Star Full Star Empty Star
6-26-2020
Todd Feichter is wonderful!

I would never buy a car from anyone other than Todd. On another note, I had my old Priuis serviced on June 15 and had an unhappy experience as I was leaving. The following day I received the usual questionnaire about the service I received. Since I could not get any of the 'buttons' to work in order to reply, I wrote an email. As your email address cannot be found on your web site, I had to call in order to get an email address. I was given Travis Begeson's email address and forwarded my email, including complaint issues, to him. I expected to hear back from him, with at least an apology. Have not heard anything.

CARS
kmitchell
Full Star Full Star Full Star Full Star Full Star
6-26-2020
Service

Toyota employees always do excellent work and at a decent price. Great Service and very professional people to assist. I really appreciate it! Thank you.

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Admir Velic
Full Star Full Star Full Star Full Star Full Star
6-25-2020
DEALERRATER
k_zietlow
Full Star Full Star Full Star Full Star Full Star
6-25-2020
Bryon was extremely helpful during my car buying and...

Bryon was extremely helpful during my car buying and experience. He was patient with all of my questions and never hesitated to look up a new scenario for me. When it came time to sign documents and look at financing, Marcy was wonderful to work with as well! She was very personable and made me feel even more confident about my decision to work with Toyota!

CARS
k_zietlow
Full Star Full Star Full Star Full Star Full Star
6-25-2020
Bryon was extremely helpful during my car buying and...

Bryon was extremely helpful during my car buying and experience. He was patient with all of my questions and never hesitated to look up a new scenario for me. When it came time to sign documents and look at financing, Marcy was wonderful to work with as well! She was very personable and made me feel even more confident about my decision to work with Toyota!

DEALERRATER
Hurricaneandrew1980
Full Star Full Star Full Star Full Star Full Star
6-24-2020
I’ve had nothing but a pleasant experience with the...

I’ve had nothing but a pleasant experience with the purchase and service of my Toyota Camry. Everyone at the dealership is friendly, helpful and professional. I will definitely return!!

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Sara Mcconnell
Full Star Full Star Full Star Full Star Full Star
6-24-2020
Sara Mcconnell

I was looking for a RAV4 and am very happy with my purchase. Kevin S helped my husband and I find the right make, model and year with all the features I wanted. Even though the perfect vehicle wasn’t at the lot on my first visit, Kevin called us when one arrived and we went and snagged it up! He wasn’t pushy and was very professional! Thanks for you help and I love my new ride!

DEALERRATER
schultzy
Full Star Full Star Full Star Full Star Empty Star
6-24-2020
Gordon Beachum was great to work with. Marcie was great...

Gordon Beachum was great to work with. Marcie was great also! Felt no pressure and they were very knowledgeable and answered all of our questions.

DEALERRATER
SydneyP
Full Star Full Star Full Star Full Star Full Star
6-24-2020
Fantastic experience with all of the employees involved....

Fantastic experience with all of the employees involved. The detailing was done so well that the vehicle looked brand new. I know that when I buy a car with Toyota of Des Moines I'm getting the best quality in customer service.

DEALERRATER
pinkbunny
Full Star Full Star Full Star Full Star Full Star
6-24-2020
Good Service

I called to make an appointment to have the car receive it's first 6 month check. I was expecting it to take maybe a week before I could get in. As it was we made an appointment for the next afternoon. It didn't take long and the lounge area was comfortable.

CARS
SydneyP
Full Star Full Star Full Star Full Star Full Star
6-24-2020
Fantastic experience with all of the employees involved....

Fantastic experience with all of the employees involved. The detailing was done so well that the vehicle looked brand new. I know that when I buy a car with Toyota of Des Moines I'm getting the best quality in customer service.

CARS
schultzy
Full Star Full Star Full Star Full Star Empty Star
6-24-2020
Gordon Beachum was great to work with. Marcie was great...

Gordon Beachum was great to work with. Marcie was great also! Felt no pressure and they were very knowledgeable and answered all of our questions.

CARS
pinkbunny
Full Star Full Star Full Star Full Star Full Star
6-24-2020
Good Service

I called to make an appointment to have the car receive it's first 6 month check. I was expecting it to take maybe a week before I could get in. As it was we made an appointment for the next afternoon. It didn't take long and the lounge area was comfortable.

CARS
Hurricaneandrew1980
Full Star Full Star Full Star Full Star Full Star
6-24-2020
I've had nothing but a pleasant experience with the...

I've had nothing but a pleasant experience with the purchase and service of my Toyota Camry. Everyone at the dealership is friendly, helpful and professional. I will definitely return!!

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Janice Palmer
Full Star Full Star Full Star Full Star Full Star
6-23-2020
Janice Palmer

I am super pleased with my experience here. Justin Vos was the salesperson I worked with and he went out of his way to make sure I got the exact car I wanted. I would definitely recommend him and Toyota of Des Moines in general.

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Becky Parker
Full Star Full Star Full Star Full Star Full Star
6-23-2020
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Millie Jones Cowles
Full Star Full Star Full Star Full Star Full Star
6-22-2020
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Sue Bollech
Full Star Full Star Full Star Full Star Full Star
6-22-2020
Sue Bollech

I walked into the service department of Toyota of Des Moines on Saturday at 4:25 (they closed at 4:30) and they were very helpful and went above and beyond to fix the problem on my vehicle. Joe and the other technician working were amazing and would definitely go back there!

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Al Warford
Full Star Full Star Full Star Full Star Full Star
6-22-2020
Al Warford

The service department with Joe James leading the way went above and beyond taking care of a problem at the end of a busy Saturday. The vehicle was brought in at 4:25 pm with a oil leakage problem and they took the vehicle and diagnosed where the problem was and fixed and even ran the vehicle through the car wash. I couldn’t have been happier. Thank you very much DM Toyota service team for your outstanding help !!

DEALERRATER
auntbre
Full Star Full Star Full Star Full Star Full Star
6-20-2020
Mike as very kind and helpful. Brought car in due to...

Mike as very kind and helpful. Brought car in due to recall for air bags. We also asked for battery to be tested nd was found to Ned new battery.

DEALERRATER
cc2ccp
Full Star Full Star Full Star Full Star Full Star
6-20-2020
Ian is the best. I always request Ian for any word we...

Ian is the best. I always request Ian for any word we need to habe done. He is professional and makes us feel co.fortable.

CARS
auntbre
Full Star Full Star Full Star Full Star Full Star
6-20-2020
Mike as very kind and helpful. Brought car in due to...

Mike as very kind and helpful. Brought car in due to recall for air bags. We also asked for battery to be tested nd was found to Ned new battery.

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Marilyn Terlouw
Full Star Full Star Full Star Full Star Full Star
6-18-2020
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Irish GraveRobber
Full Star Full Star Full Star Full Star Full Star
6-18-2020
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Hoda Ahangari
Full Star Full Star Full Star Full Star Full Star
6-18-2020
DEALERRATER
elswano
Full Star Full Star Full Star Full Star Full Star
6-17-2020
Excellence every time

They made it a very positive experience from the beginning. Steve did a lot of work and we received the vehicle we wanted. Brenna was the best in every way! Did not take too many days from a test drive, starting the paperwork receiving the automobile. Very happy and satisfied. Toyota of Des Moines is the Best

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Eric Olson
Full Star Full Star Full Star Full Star Full Star
6-17-2020
Eric Olson

Shane was right on spot with initial offer. No fuss, no muss, in and out. Pleasant experience. Would recommend to friends & family.

CARS
elswano
Full Star Full Star Full Star Full Star Full Star
6-17-2020
Excellence every time

They made it a very positive experience from the beginning. Steve did a lot of work and we received the vehicle we wanted. Brenna was the best in every way! Did not take too many days from a test drive, starting the paperwork receiving the automobile. Very happy and satisfied. Toyota of Des Moines is the Best

CARS
cc2ccp
Full Star Full Star Full Star Full Star Full Star
6-17-2020
Ian is the best. I always request Ian for any word we...

Ian is the best. I always request Ian for any word we need to habe done. He is professional and makes us feel co.fortable.

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Trina McCreary
Full Star Full Star Full Star Full Star Full Star
6-12-2020
DEALERRATER
Ashleeellsworth4
Full Star Full Star Full Star Full Star Full Star
6-11-2020
I was impressed with my overall experience. My salesman,...

I was impressed with my overall experience. My salesman, Justin Harris, was very hardworking, patient, and answered all questions I had. If he did not know the answer he knew someone who did! The J.P. did wonders with working with me on making me feel comfortable (keeping in mind it is a business and they have to make money). When signing papers, Bill Ahrens did an excellent job going over the paperwork and break downs of where your money is going, when your first payment is due and answered all questions I had. After I meet the tech team where they showed me how to work all the fun gadgets in my new car. They programmed my phone and did a very very good job on detailing the inside and out. highly recommend Toyota. The cars are great and the people are pleasant and knowledgeable making it a smooth process.

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Jeanne Frederick
Full Star Full Star Full Star Full Star Full Star
6-11-2020
DEALERRATER
johnwaldron1961
Full Star Full Star Full Star Full Star Full Star
6-11-2020
Josh provided an excellent vehicle assessment with a...

Josh provided an excellent vehicle assessment with a video walk around. Very much appreciated. I like all of my automotive experiences with Toyota of Des Moines.

CARS
johnwaldron1961
Full Star Full Star Full Star Full Star Full Star
6-11-2020
Josh provided an excellent vehicle assessment with a...

Josh provided an excellent vehicle assessment with a video walk around. Very much appreciated. I like all of my automotive experiences with Toyota of Des Moines.