Testimonials

GOOGLE
Spencer Hinners
Full Star Full Star Full Star Full Star Full Star
9-17-2019
GOOGLE
D B
Full Star Full Star Full Star Full Star Full Star
9-17-2019
D B

Great service dealership. The service writers are great. Ian took care of me this time, honest fast and polite. The new video feature is fantastic, where customers can see the tech inspection. Management is doing great at this dealership. Highly recommended

GOOGLE
Wilene Mabrier
Full Star Full Star Full Star Full Star Full Star
9-17-2019
DEALERRATER
tommy.breese
Full Star Full Star Full Star Full Star Full Star
9-16-2019
Excellent

Excellent experience. Sales and service was great. Finance was helpful and descriptive. I was very impressed by the whole dealership. It was a pleasure to do business with Toyota of Des Moines.

DEALERRATER
bill
Full Star Full Star Full Star Full Star Full Star
9-16-2019
Purchase newer used vehicle

Good selection of inventory. Easy financing available. Fair pricing on vehicles. Rapid response to questions and vehicle turnaround to get one on their way. Overall pleased with the entire vehicle purchase.

GOOGLE
Tiffany Rios
Full Star Full Star Full Star Full Star Full Star
9-16-2019
GOOGLE
Rick Hibbs
Full Star Full Star Full Star Full Star Full Star
9-15-2019
Rick Hibbs

treated me well

DEALERRATER
Byers Wolf
Full Star Full Star Full Star Full Star Full Star
9-15-2019
Great Experience

Steve & Rob made leasing my second Toyota a breeze. Form initial contact to driving off, all of HY questions and concerns were answered promptly. I look forward to working with Toyota of Des Moines, again.

DEALERRATER
Chris
Full Star Full Star Full Star Full Star Full Star
9-15-2019
Great experience, start to finish

I purhcase vehicles for my company fleet and they have always been great to deal with. Fair and upfront deals. Would certainly recommend. Rob Hutt and Bob Staley were both very helpful in making this tranaction quick and valuabl.

YELP
Amer A.
Full Star Full Star Full Star Full Star Full Star
9-15-2019

I bought two cars this year. It was a great experience with Toyota, a powerful vehicle and a smooth engine. It's really a good car I would like to thank Steve Henkin & John &Todd for helping to pick a car They were very friendly...

GOOGLE
Sarah Kautz
Full Star Full Star Full Star Full Star Full Star
9-15-2019
Sarah Kautz

Great experience, two super salesmen. I bought a car in less time than the time it takes me to buy a dress!

DEALERRATER
4Runner
Full Star Full Star Full Star Full Star Empty Star
9-14-2019
Oil change

Asked to have something priced, remove a SiriusXM apparatus and was told the person who would price that was gone option given do it myself if I’m comfortable or probably be charged 130$ at Toyota

DEALERRATER
Christina R.
Full Star Full Star Full Star Full Star Full Star
9-14-2019
Easiest Purchase Process EVER

I am so happy I was able to work with Bryon Baker at Toyota of DSM. He helped make my purchase experience far easier than I expected it would be, despite having negative equity in my old vehicle. He was knowledgeable, friendly, and never pushy about the sale. I love everything about the 2019 RAV4 LE I purchased. Everyone go visit him with any of your automotive needs, you will NOT be disappointed. Thanks again, Bryon!

DEALERRATER
Matt
Full Star Full Star Full Star Full Star Full Star
9-13-2019
Great experience

Sale was great everything was explained very well everyone was very polite and said hi would recommend them to everyone best. experience ever thank u guys !!!!!!

YELP
Susie E.
Full Star Full Star Full Star Full Star Full Star
9-13-2019
Susie E.

Shane Siegle made leading a car so easy and fast. He met my request for black interior and everything I needed.

GOOGLE
Randall Bradley
Full Star Full Star Full Star Full Star Full Star
9-13-2019
YELP
Susie E.
Full Star Full Star Full Star Full Star Full Star
9-13-2019
Susie E.

The excellent customer service proved by Shane Siegle is always perfection. That's why I get all of my vehicles from Toyota of Des Moines.

GOOGLE
Melissa Clark
Full Star Full Star Full Star Full Star Full Star
9-12-2019
Melissa Clark

Our customer service experience was exceptional! Ian Rojas was our salesman and leasing consultant. It was our first time leasing, and he was very thorough in explaining our options. He took his time with us, answered all of our questions, and did not make us feel rushed. He also did not pressure us, made us feel very comfortable, and was very reassuring! He made the process easy, quick, and simple. He truly went above and beyond, and we would HIGHLY recommend his help and services! Ask for him!

GOOGLE
Margaret Kenyon
Full Star Full Star Full Star Full Star Full Star
9-12-2019
Margaret Kenyon

Fast Service everyone was nice, appreciate the video with what the tech was doing.

DEALERRATER
Frank
Full Star Full Star Full Star Full Star Full Star
9-12-2019
Fantastic!

Ian has always been very accommodating in his quest to provide an excellent experience with respect to servicing out Tundra Limited. He is the β€œGo To” guy when you need any service and or maintenance function performed on your Toyota.

GOOGLE
Scott Tallant
Full Star Full Star Full Star Full Star Full Star
9-12-2019
Scott Tallant

Outstanding service, honest feedback telling me when and what I need. Loved the video review of my cars status.

DEALERRATER
PA
Full Star Full Star Full Star Full Star Full Star
9-11-2019
Purchase of a new Highlander

Worked with Steve Henigan to purchase this vehicle. The experience was very easy with all involved. Would totally recommend Steve and his team! Plus the warranty is very good!

YELP
Duane B.
Full Star Full Star Full Star Full Star Full Star
9-11-2019
Duane B.

I was welcomed as soon as I pulled into the service bay. Justin Madison was my service advisor, and was extremely helpful and friendly. Everything was explained well, and I even received a video guide from the service tech showing the all points inspection. I was very impressed with the service I received here at Toyota of Des Moines, and look forward to a great relationship in the future!

DEALERRATER
dennisaudifan
Full Star Full Star Full Star Full Star Full Star
9-11-2019
Purchase of 2019 Toyota Highlander Limited

We worked with Faraz Asad on our purchase and was very satisfied with his work. He found the color and type of vehicle we wanted without being pushy.

CARS
PA
Full Star Full Star Full Star Full Star Full Star
9-11-2019
Purchase of a new Highlander

Worked with Steve Henigan to purchase this vehicle. The experience was very easy with all involved. Would totally recommend Steve and his team! Plus the warranty is very good!

CARS
dennisaudifan
Full Star Full Star Full Star Full Star Full Star
9-11-2019
Purchase of 2019 Toyota Highlander Limited

We worked with Faraz Asad on our purchase and was very satisfied with his work. He found the color and type of vehicle we wanted without being pushy.

CARS
Jo Ann
Full Star Full Star Full Star Full Star Full Star
9-10-2019
Service Department!

My husband and I have been getting our car serviced since 2010! The service is excellent! We would like to mention our Service Advisor, Ian Davis! He is Amazing and always so helpful regarding any questions we might have regarding repairs or Maintenance! I prefer him to schedule any appointments! If he is not working, I wait until he returns to schedule our appointments!😌

CARS
Jan
Full Star Full Star Full Star Full Star Full Star
9-10-2019
service was great

Your service men were great and very friendly. the girls at the desk where you pay could be friendlier and need to smile. We are the customer

DEALERRATER
Jan
Full Star Full Star Full Star Full Star Full Star
9-10-2019
service was great

Your service men were great and very friendly. the girls at the desk where you pay could be friendlier and need to smile. We are the customer

DEALERRATER
Jo Ann
Full Star Full Star Full Star Full Star Full Star
9-10-2019
Service Department!

My husband and I have been getting our car serviced since 2010! The service is excellent! We would like to mention our Service Advisor, Ian Davis! He is Amazing and always so helpful regarding any questions we might have regarding repairs or Maintenance! I prefer him to schedule any appointments! If he is not working, I wait until he returns to schedule our appointments!😌

GOOGLE
Arley Beane
Full Star Full Star Full Star Full Star Full Star
9-10-2019
DEALERRATER
Winnie66
Full Star Full Star Full Star Full Star Full Star
9-10-2019
salesperson

The gentleman that I had for my purchase was excellent. He explained to me about the cars features and we took a ride in it so that I could get the feel of the car. He also explained all of the car options and he helped me get a great deal.

GOOGLE
Steven Vince
Full Star Full Star Full Star Full Star Full Star
9-9-2019
Steven Vince

As much as I've hated buying cars in the past, dealing with TDM was painless! Well done!!

GOOGLE
Bruce Kawahara
Full Star Full Star Full Star Full Star Full Star
9-9-2019
Bruce Kawahara

Bryon gave us a great service experience. He's very good.

CARS
MixMaster
Full Star Full Star Full Star Full Star Full Star
9-8-2019
Toyota is the best

Best experience I have ever had at Toyota Des Monies over all the years I have bought car there. Andrew Whiting was great to work withπŸ‘πŸ‘πŸ‘.

DEALERRATER
MixMaster
Full Star Full Star Full Star Full Star Full Star
9-8-2019
Toyota is the best

Best experience I have ever had at Toyota Des Monies over all the years I have bought car there. Andrew Whiting was great to work withπŸ‘πŸ‘πŸ‘.

DEALERRATER
JAndrews
Full Star Full Star Full Star Full Star Full Star
9-7-2019
Dave and Ian

Dave took care of my oil change. He is professional, reviewed my service checklist, and always listens to your questions and comments. I always ask for David when I am in for an oil change. Ian has been servicing both my Toyotas for years. He always is pleasant, answers all my questions, and explains service intervals when they apply. Ian also will recommend additional service requirements when they may sense. These two individuals are always sincere and represent the face and voice of this dealership.

DEALERRATER
New Avalon Owner
Full Star Full Star Full Star Full Star Full Star
9-7-2019
New Car

As a loyal Toyota customer, I was a little dismayed with the difficulty I had in getting a salesman to assist me. As I had been to the showroom twice while my oil changes were being done and not once did anyone approach me with even a greeting. Many believe it was because I was alone female? I did however send a general email and received a reply that led to bringing my husband out to work with a saleman, as we were serious car buyers. We were pleased with our saleman and did drive away with a new vehicle. I am looking forward to many years with this dealership as I only allow Toyota service departments do anything to my vehicles. We hope to attend the new car reception in Nov. I'm happy this all worked out. Jennifer Olson PS I don't remember the name of the gentleman that went through the buttons with me, I want to give a huge shout out to him for being so patient and not making me feel stupid. He is a true asset to a new car owner when all this technology is involved. ? Brandon Brown?

GOOGLE
Brandi Lee
Full Star Full Star Full Star Full Star Empty Star
9-7-2019
CARS
JAndrews
Full Star Full Star Full Star Full Star Full Star
9-7-2019
Dave and Ian

Dave took care of my oil change. He is professional, reviewed my service checklist, and always listens to your questions and comments. I always ask for David when I am in for an oil change. Ian has been servicing both my Toyotas for years. He always is pleasant, answers all my questions, and explains service intervals when they apply. Ian also will recommend additional service requirements when they may sense. These two individuals are always sincere and represent the face and voice of this dealership.

CARS
New Avalon Owner
Full Star Full Star Full Star Full Star Empty Star
9-7-2019
New Car

As a loyal Toyota customer, I was a little dismayed with the difficulty I had in getting a salesman to assist me. As I had been to the showroom twice while my oil changes were being done and not once did anyone approach me with even a greeting. Many believe it was because I was alone female? I did however send a general email and received a reply that led to bringing my husband out to work with a saleman, as we were serious car buyers. We were pleased with our saleman and did drive away with a new vehicle. I am looking forward to many years with this dealership as I only allow Toyota service departments do anything to my vehicles. We hope to attend the new car reception in Nov. I'm happy this all worked out. Jennifer Olson PS I don't remember the name of the gentleman that went through the buttons with me, I want to give a huge shout out to him for being so patient and not making me feel stupid. He is a true asset to a new car owner when all this technology is involved. ? Brandon Brown?

CARS
Theresa
Full Star Full Star Full Star Full Star Full Star
9-6-2019
courteous, attentive, efficient, thorough

Pleasant experience buying a new car. Great service. Derek was a great salesperson. Marcy was great and made financing a breeze. Miles showed us the ropes on how the Highlander works.

CARS
Carol G
Full Star Full Star Full Star Full Star Full Star
9-6-2019
Always good service

This visit was for routine maintenance on my car. I was in and out within 45 minutes. Everyone was very friendly and accommodating while I was there.

YELP
James B.
Full Star Full Star Full Star Full Star Full Star
9-6-2019
James B.

Excellent service, timely attention by staff. I highly recommend Toyota of Des Moines for servicing your Toyota!!

DEALERRATER
Theresa
Full Star Full Star Full Star Full Star Full Star
9-6-2019
courteous, attentive, efficient, thorough

Pleasant experience buying a new car. Great service. Derek was a great salesperson. Marcy was great and made financing a breeze. Miles showed us the ropes on how the Highlander works.

DEALERRATER
Carol G
Full Star Full Star Full Star Full Star Full Star
9-6-2019
Always good service

This visit was for routine maintenance on my car. I was in and out within 45 minutes. Everyone was very friendly and accommodating while I was there.

GOOGLE
Ruth Glick
Full Star Full Star Full Star Full Star Full Star
9-6-2019
DEALERRATER
SGrund
Full Star Full Star Full Star Full Star Full Star
9-5-2019
All went as well as I could expect.

All went as well as I could expect. I've been pleased with Toyota's service for the last few years. The dealership is very close to my home. It would be hard to find a service garage that offers as many benefits - such as a ride to and from work. The cost seems reasonable.

CARS
wdmscott
Full Star Full Star Full Star Full Star Full Star
9-5-2019
Service Dept

Brought car in for transmission check. Ian suggested computer upgrade program to see if that would help we will see. Helpful smile in every aisle. Whoops that's hy-vee