Testimonials

DEALERRATER
harkerjr
Full Star Full Star Full Star Full Star Full Star
4-3-2020
A Toyota Quality Experience

Most folks know the words "Quality" and "Dependability" are synonymous with Toyota products and part of that reputation is evidenced in dealership staff, sales representatives and mechanical technicians. The entire transaction was a top notch experience leaving me with the confidence in a product and support team allowing me the peace of mind for may years of traveling pleasure with a very high quality product. It's no wonder why Toyota is #1 in long term quality.

CARS
harkerjr
Full Star Full Star Full Star Full Star Full Star
4-3-2020
A Toyota Quality Experience

Most folks know the words "Quality" and "Dependability" are synonymous with Toyota products and part of that reputation is evidenced in dealership staff, sales representatives and mechanical technicians. The entire transaction was a top notch experience leaving me with the confidence in a product and support team allowing me the peace of mind for may years of traveling pleasure with a very high quality product. It's no wonder why Toyota is #1 in long term quality.

DEALERRATER
kjo
Full Star Full Star Full Star Full Star Full Star
4-2-2020
Andy was very helpful

Everyone was concerned about virus. Kept our distance but still found our vehicle. Special shout out to Andy Whiting, very polite and helpful. Thank you Andy.

CARS
kjo
Full Star Full Star Full Star Full Star Full Star
4-2-2020
Andy was very helpful

Everyone was concerned about virus. Kept our distance but still found our vehicle. Special shout out to Andy Whiting, very polite and helpful. Thank you Andy.

DEALERRATER
karla
Full Star Full Star Full Star Full Star Full Star
4-1-2020
Recall

Thank you for offering to pick up cars @ owner's homes during these times. Being someone over 60 and worried about health concerns, it was so nice and much appreciated. Thank you.

DEALERRATER
ryan
Full Star Full Star Full Star Full Star Full Star
4-1-2020
New truck purchase

Very simple experience from start to finish. Most of the deal was done over text message and a few phone calls and a couple of videos.

CARS
karla
Full Star Full Star Full Star Full Star Full Star
4-1-2020
Recall

Thank you for offering to pick up cars @ owner's homes during these times. Being someone over 60 and worried about health concerns, it was so nice and much appreciated. Thank you.

CARS
ryan
Full Star Full Star Full Star Full Star Full Star
4-1-2020
New truck purchase

Very simple experience from start to finish. Most of the deal was done over text message and a few phone calls and a couple of videos.

CARS
Pilot1098
Full Star Full Star Full Star Full Star Full Star
3-31-2020
Good Oil Change Experience

Full synthetic oil change - reasonably priced, took just under an hour. Video inspection is helpful information as well. Used a coupon to reduce the cost .

CARS
pickup
Full Star Full Star Full Star Full Star Full Star
3-31-2020
Check over my vehicle at a 5,000 mile interval

The customer is always immediately greeted upon arrival for service. The employees listen to what your needs are and get the vehicle moving to the service area. The waiting area is clean. The service manager comes to the waiting area and provides good follow up communication on what my vehicle may or may not need.

DEALERRATER
pickup
Full Star Full Star Full Star Full Star Full Star
3-31-2020
Check over my vehicle at a 5,000 mile interval

The customer is always immediately greeted upon arrival for service. The employees listen to what your needs are and get the vehicle moving to the service area. The waiting area is clean. The service manager comes to the waiting area and provides good follow up communication on what my vehicle may or may not need.

DEALERRATER
Pilot1098
Full Star Full Star Full Star Full Star Full Star
3-31-2020
Good Oil Change Experience

Full synthetic oil change - reasonably priced, took just under an hour. Video inspection is helpful information as well. Used a coupon to reduce the cost .

CARGURUS
CJR81
Full Star Full Star Full Star Full Star Empty Star
3-30-2020
CJR81

I've had service done at this dealer, that experience was a great one. Sales dept is very informative, and helpful, but prices seem to be on the high side

DEALERRATER
Tony
Full Star Full Star Full Star Full Star Full Star
3-28-2020
Very friendly

No appointment have a sequoia and highlander both serviced less than hour each keep coming back always treated fair .thanks to everyone at Toyota of des Moines

CARS
Tony
Full Star Full Star Full Star Full Star Full Star
3-28-2020
Very friendly

No appointment have a sequoia and highlander both serviced less than hour each keep coming back always treated fair .thanks to everyone at Toyota of des Moines

CARS
shouse9385
Full Star Full Star Full Star Full Star Full Star
3-27-2020
Safe quick and efficient

I was impressed by the fact that with all of the issues with the CoronaVirus, many safety measures have been implemented by the dealership! I felt totally safe!

DEALERRATER
shouse9385
Full Star Full Star Full Star Full Star Full Star
3-27-2020
Safe quick and efficient

I was impressed by the fact that with all of the issues with the CoronaVirus, many safety measures have been implemented by the dealership! I felt totally safe!

DEALERRATER
Keboozer
Full Star Full Star Full Star Full Star Full Star
3-24-2020
Employees were friendly and went out of their way to...

Employees were friendly and went out of their way to accommodate our needs. They were on time and our car was returned to us in a timely fashion.

DEALERRATER
bjlenz
Full Star Full Star Full Star Full Star Full Star
3-24-2020
History

I believe that our family history proves that we like this dealership. We purchased vehicles when Immel was there and we continue to this day. I like the no BS approach to the deal and the Toyota name speaks for itself. The fact that we drive 2.5 hours also proves our actions. Even though my wife and I are retired I imagine we still have a few purchases left in us!

CARS
bjlenz
Full Star Full Star Full Star Full Star Full Star
3-24-2020
History

I believe that our family history proves that we like this dealership. We purchased vehicles when Immel was there and we continue to this day. I like the no BS approach to the deal and the Toyota name speaks for itself. The fact that we drive 2.5 hours also proves our actions. Even though my wife and I are retired I imagine we still have a few purchases left in us!

CARS
Keboozer
Full Star Full Star Full Star Full Star Full Star
3-24-2020
Employees were friendly and went out of their way to...

Employees were friendly and went out of their way to accommodate our needs. They were on time and our car was returned to us in a timely fashion.

DEALERRATER
sillylilcow1
Full Star Full Star Full Star Full Star Full Star
3-21-2020
Steve helped my husband lease his Tacoma so I sought him...

Steve helped my husband lease his Tacoma so I sought him out to trade in my two vehicles. He was very helpful and made the process quick and painless. He found what worked best for my needs and my budget.

DEALERRATER
ZachO
Full Star Full Star Full Star Full Star Full Star
3-21-2020
The first visit I had in 2016 was less than ideal. This...

The first visit I had in 2016 was less than ideal. This visit made up for that by far. Everyone was amazing and went above and beyond to make my experience a great one. Thanks Dan and Brenna!

DEALERRATER
Hawk-eyes
Full Star Full Star Full Star Full Star Full Star
3-21-2020
End lease for New Lease

Appointment was on time, met at door by Steve. Pretty much went as scheduled, it did take Toyota longer than normal to respond but with everything that was going on, understandable. Very pleasant to deal with.

CARS
Hawk-eyes
Full Star Full Star Full Star Full Star Full Star
3-21-2020
End lease for New Lease

Appointment was on time, met at door by Steve. Pretty much went as scheduled, it did take Toyota longer than normal to respond but with everything that was going on, understandable. Very pleasant to deal with.

CARS
sillylilcow1
Full Star Full Star Full Star Full Star Full Star
3-21-2020
Steve helped my husband lease his Tacoma so I sought him...

Steve helped my husband lease his Tacoma so I sought him out to trade in my two vehicles. He was very helpful and made the process quick and painless. He found what worked best for my needs and my budget.

CARS
ZachO
Full Star Full Star Full Star Full Star Full Star
3-21-2020
The first visit I had in 2016 was less than ideal. This...

The first visit I had in 2016 was less than ideal. This visit made up for that by far. Everyone was amazing and went above and beyond to make my experience a great one. Thanks Dan and Brenna!

DEALERRATER
ToyotaReview
Full Star Full Star Full Star Full Star Full Star
3-20-2020
Service was on time, thorough and courteous. The...

Service was on time, thorough and courteous. The personnel were knowledgeable, pleasant to deal with and answered all my questions. They also gave me advice on service intervals.

DEALERRATER
kpokorny
Full Star Full Star Full Star Full Star Full Star
3-20-2020
Recall and 5,000 mile check up

All went smooth. I enjoyed the video of my car upon completion. Everyone was most polite and helpful. Just a good experience. Thank you again.

DEALERRATER
Denito
Full Star Full Star Full Star Full Star Full Star
3-20-2020
Routine maintenance and tire rotation

I was in and out within an hour and was texted a video inspection of my vehicle and the results. A real professional process. Plus a free car wash. You can’t beat that for customer service.

YELP
Marcos L.
Full Star Full Star Full Star Full Star Full Star
3-20-2020
Marcos L.

Went to get a few things done and got amazing service!!

CARS
Denito
Full Star Full Star Full Star Full Star Full Star
3-20-2020
Routine maintenance and tire rotation

I was in and out within an hour and was texted a video inspection of my vehicle and the results. A real professional process. Plus a free car wash. You can't beat that for customer service.

CARS
kpokorny
Full Star Full Star Full Star Full Star Full Star
3-20-2020
Recall and 5,000 mile check up

All went smooth. I enjoyed the video of my car upon completion. Everyone was most polite and helpful. Just a good experience. Thank you again.

CARS
ToyotaReview
Full Star Full Star Full Star Full Star Full Star
3-20-2020
Service was on time, thorough and courteous. The...

Service was on time, thorough and courteous. The personnel were knowledgeable, pleasant to deal with and answered all my questions. They also gave me advice on service intervals.

CARS
pkading
Full Star Full Star Full Star Full Star Full Star
3-18-2020
Oil change

Never have a problem with the service at Toyota. They are great !The vehicle is always clean when they are done.Very curtious and friendly.

CARS
russv47
Full Star Full Star Full Star Full Star Full Star
3-18-2020
Efficient, Friendly Service

When I arrive for my service appointment, someone waits on me immediately and starts the process. I really like the multi-point inspection video provided by the technician. From beginning to end, everyone is friendly and professional. I feel the price is appropriate for the level of service provided.

DEALERRATER
pkading
Full Star Full Star Full Star Full Star Full Star
3-18-2020
Oil change

Never have a problem with the service at Toyota. They are great !The vehicle is always clean when they are done.Very curtious and friendly.

DEALERRATER
russv47
Full Star Full Star Full Star Full Star Full Star
3-18-2020
Efficient, Friendly Service

When I arrive for my service appointment, someone waits on me immediately and starts the process. I really like the multi-point inspection video provided by the technician. From beginning to end, everyone is friendly and professional. I feel the price is appropriate for the level of service provided.

YELP
Newelle N.
Full Star Full Star Full Star Full Star Full Star
3-18-2020
Newelle N.

I was worried about the check engine light but they checked and it was a problem with the gas I used. If the light comes on again I can come in and get it flushed for free. Appreciate the customer service!!

GOOGLE
Susan Young
Full Star Full Star Full Star Full Star Full Star
3-17-2020
GOOGLE
Brian Duff
Full Star Full Star Full Star Full Star Empty Star
3-17-2020
Brian Duff

The day after my service I received an email coupon that would have saved me $75 had I had it on the day of my service and the coupon expires in April. While the actual service was very good, this late coupon made me angry.

DEALERRATER
symond
Full Star Full Star Full Star Full Star Full Star
3-17-2020
The Service Department listened to my request and acted...

The Service Department listened to my request and acted on it in an efficient, thorough, professional way. I trust their service and the manner in which they deliver it This Toyota Dealership is awesome!! I recommend it to my friends as THE PLACE TO BUY & SERVICE A TOYOTA!!!

CARS
boydmjdk
Full Star Full Star Full Star Full Star Full Star
3-16-2020
Smooth

My purchase went smoothly over 3 days despite the fact that I live north of Fort Dodge. Had to make 3 trips to the dealership because I was planning on trading 2 vehicles towards my 2020 Tacoma 4WD TRD Sport. The dealer's offers on my 2 trades were reasonable, but I decided to sell them to a couple of my friends for the same price. This is my 2nd purchase from Toyota of Des Moines (last purchase was 15 years ago for the same model Tacoma) and would highly recommend ToDM.

GOOGLE
Lisa Ramirez
Full Star Full Star Full Star Full Star Full Star
3-16-2020
GOOGLE
Maureen Griffin
Full Star Full Star Full Star Full Star Full Star
3-16-2020
DEALERRATER
boydmjdk
Full Star Full Star Full Star Full Star Full Star
3-16-2020
Smooth

My purchase went smoothly over 3 days despite the fact that I live north of Fort Dodge. Had to make 3 trips to the dealership because I was planning on trading 2 vehicles towards my 2020 Tacoma 4WD TRD Sport. The dealer's offers on my 2 trades were reasonable, but I decided to sell them to a couple of my friends for the same price. This is my 2nd purchase from Toyota of Des Moines (last purchase was 15 years ago for the same model Tacoma) and would highly recommend ToDM.

CARS
Wcg416
Full Star Full Star Full Star Full Star Empty Star
3-15-2020
Pleased oberall. However am disappointed the car does...

Pleased oberall. However am disappointed the car does not have the capability to program m garage door. Does not make sense this was left off a Rav 4 XLE that cost $36,000.

DEALERRATER
Wcg416
Full Star Full Star Full Star Full Star Empty Star
3-15-2020
Pleased oberall. However am disappointed the car does...

Pleased oberall. However am disappointed the car does not have the capability to program m garage door. Does not make sense this was left off a Rav 4 XLE that cost $36,000.

CARS
symond
Full Star Full Star Full Star Full Star Full Star
3-14-2020
The Service Department listened to my request and acted...

The Service Department listened to my request and acted on it in an efficient, thorough, professional way. I trust their service and the manner in which they deliver it This Toyota Dealership is awesome!! I recommend it to my friends as THE PLACE TO BUY & SERVICE A TOYOTA!!!