Our Location

Toyota of Des Moines
1650 SE 37th St.
Grimes, IA 50111

Service: (515) 276-4912
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Service Hours

Monday7:00 am - 6:00 pm
Tuesday7:00 am - 6:00 pm
Wednesday7:00 am - 6:00 pm
Thursday7:00 am - 6:00 pm
Friday7:00 am - 6:00 pm
Saturday7:30 am - 4:30 pm
SundayClosed
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Service

The Toyota of Des Moines Service Center Promise

Toyota of Des Moines is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Toyota of Des Moines is conveniently located in Grimes servicing Toyotas in Grimes, Des Moines, West Des Moines, Waukee, Ankeny, Ames, Polk City, Clive, Johnston, Norwalk, Urbandale, Adel, Altoona, Norwoodville and Madrid. Toyota of Des Moines has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance. Just a few reasons to schedule your next service appointment at Toyota of Des Moines: Toyota Certified Technicians, Comfortable Waiting Room, Convenient Hours & Online Appointment Scheduling.

Toyota Care
Paintless Dent Repair

10% off Paintless Dent Repair

10% off Paintless Dent Repair

Cannot be combined with other coupons or offers. Valid on all makes and models. Valid only at Toyota of Des Moines.

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Scan the QR Code using a scanner app on your smartphone.
$5.00 off Coupon

$5.00 Off Oil Change Special

$5.00 off a synthetic or conventional oil change.

Cannot be combined with other coupons or offers. Valid on all makes and models. Valid only at Toyota of Des Moines.

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Special
Complete Brake Service

$20.00 off

Use this coupon for a Complimentary Brake Inspection. If you need any brake work, take off the discount shown above from parts and labor

Must present when service order is written. One coupon per customer.May not be combined with other offers. Not applicable to prior purchases.Not responsible for typographical or printing errors. Other restrictions may apply. If applicable, tax, shop supplies, disposal fee or additional parts are extra.

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Scan the QR Code using a scanner app on your smartphone.
84 Month Warranty

Toyota TrueStart Batteries

Click for Details
Genuine Toyota Wiper Blades

SightLine Wiper Blades

Click for Details

Meet Our Service Staff

Internal Service Advisor Bret Carter
X
(515) 333-4794
Internal Service Advisor
Bret Carter
Assistant Service Manager Brock Grim
X
(515) 333-4766
Assistant Service Manager
Brock Grim
 Retail Service Advisor Justin  Madison
X
(515) 333-4792
Retail Service Advisor
Justin Madison
 Retail Service Advisor Ian  Davis
X
(515) 333-4796
Retail Service Advisor
Ian Davis
 Retail Service Advisor Mike  Lebeda
X
(515) 333-4799
Retail Service Advisor
Mike Lebeda
 Retail Service Advisor Cass  Cupp
X
(515) 333-4795
Retail Service Advisor
Cass Cupp
Oil Change ASM Rebecca  Hildreth
X
(515) 333-4793
Oil Change ASM
Rebecca Hildreth
 Oil Change ASM David  Marchant
X
(515) 333-4797
Oil Change ASM
David Marchant

Contact Information


We always feel like we are treated fair and honest. Toyota of DSM is our go-to for any vehicle needs. Thank you for your assistance in finding a car for our son!

- Mindihanson, DEALERRATER

My wife's RAV has 102K miles and it was time for oil change, new brakes, and transmission oil change. The shuttle service was excellent as it took me home and picked me up so that I could do something else while the service work was done. Mike L, my service advisor, took care of everything and my...

- John, DEALERRATER

The oil change and latch repair were done to my satisfaction. My wait was longer than I thought it would be. Latch repair cost me more than I was anticipated.

- russellg56, DEALERRATER

Service people were helpful and courteous. It was somewhat difficult to get the appointment. I either had to come in the next day from when I called or wait two weeks. I didn't want to wait two weeks so I had to cancel other activities that were already on my calendar. Should have a more flexible...

- Car Lover, DEALERRATER

Great Service and the repair was completed faster than expected. Brian was a very good service adviser and he answered all my questions during the visit.

- Toytoy05, DEALERRATER

Came in for an L.O.F., tire rotation, and had my battery and cabin filter replaced. My Express Lane service writer was very clear about explaining all of the details on the service performed. Have had very good experiences with Toyota of Des Moines service department; this is my first Toyota...

- Vern B., DEALERRATER

Everyone was extremely helpful and friendly. Would recommend to others. Hope to enjoy my Toyota for many years. Thank you Steve Henigan for all your help!

- crazymema54, DEALERRATER

I have been pleased with Toyota of Des Moines. Ever since I purchased my Toyota from there in July of 2018 I have been treated very respectfully and kindly. All the staff I have encountered have been courteous and helpful.

- Vickie, DEALERRATER

I arrived 20 minutes early but they got right on the car. They are very helpful and answered any question I had. Thanks for the help.

- Rich, DEALERRATER

Friendly service, nice dealership.

- P J, GOOGLE

Everyone was extremely helpful and friendly. Would recommend to others. Hope to enjoy my Toyota for many years. Thank you Steve Henigan for all your help!

- crazymema54, CARS

I arrived 20 minutes early but they got right on the car. They are very helpful and answered any question I had. Thanks for the help.

- Rich, CARS

I have been pleased with Toyota of Des Moines. Ever since I purchased my Toyota from there in July of 2018 I have been treated very respectfully and kindly. All the staff I have encountered have been courteous and helpful.

- Vickie, CARS

Our vehicle took nearly five months to get here, but Steve Hennigan got us exactly what we wanted and did an awesome job in keeping us updated every Monday. He was always quick to get back to me in between those updates when I had other questions. If we could give him six stars, we would! Great...

- Newton customer, CARS

I always have a great experience here. Truly a top notch group of people. Good leadership creates a great work environment and quality employees. Thank you

- Tootsteria2, DEALERRATER

Our vehicle took nearly five months to get here, but Steve Hennigan got us exactly what we wanted and did an awesome job in keeping us updated every Monday. He was always quick to get back to me in between those updates when I had other questions. If we could give him six stars, we would! Great...

- Newton customer, DEALERRATER

I always have a great experience here. Truly a top notch group of people. Good leadership creates a great work environment and quality employees. Thank you

- Tootsteria2, CARS

Awesome experience purchasing a new vehicle. I felt completely comfortable and satisfied with everything beginning with online communication with Shane all the way receiving our new car ready to go. I highly recommend buying a vehicle here!

- Greg Glendy, GOOGLE

The staff was very friendly and accommodating. I have an unusual technical problem with my hands free system which they have been working hard to find solution to. I have high praise for the time and effort they have spent at trying to rectify the problem.

- robocop1947, DEALERRATER

Great dealership to buy a vehicle. Steve was great to work with answered all of my questions with no pressure. Would definitely recommend going to Toyota of DSM if you are looking for a vehicle.

- sgillette81, DEALERRATER

Needed my oil changed, usually do it myself but couldn't this time. I was out that way so brought my car in without making appointment. Got in right away and was out in less than an hour. The employee that helped me was very nice and went over everything very thoroughly. Everything seems great on...

- Nicholas C., YELP

Great dealership to buy a vehicle. Steve was great to work with answered all of my questions with no pressure. Would definitely recommend going to Toyota of DSM if you are looking for a vehicle.

- sgillette81, CARS

The staff was very friendly and accommodating. I have an unusual technical problem with my hands free system which they have been working hard to find solution to. I have high praise for the time and effort they have spent at trying to rectify the problem.

- robocop1947, CARS

I had a good experience. The transaction went smoothly and I feel I received an adequate deal. I was a little irritated that the only item I asked for, the all weather mats, became an issue. This seemed petty for a Highlander Limited Platinum. This is my second Highlander I’ve purchased form this...

- Renaud51greg, DEALERRATER

I had a good experience. The transaction went smoothly and I feel I received an adequate deal. I was a little irritated that the only item I asked for, the all weather mats, became an issue. This seemed petty for a Highlander Limited Platinum. This is my second Highlander I've purchased form this...

- Renaud51greg, CARS

As always, the service rep (Ian) who assisted me was courteous, cheerful, and helpful. He was responsive to my specific questions and got back to me about one of them (brakes) with my options. The people in the Service Department were even able to complete the rather lengthy work that I needed the...

- Prairie Jon, DEALERRATER

Outstanding service, excellent advice, and even better-a fair price! The service team was accommodating to an impulse need and the shuttle team was prompt and efficient.

- Jeremiah W., YELP

Good friendly people and great service. They explained everything that was done and they explained what not needed done now. I would recommend this dealer for their Toyota needs.

- 4Runner, DEALERRATER

My old Chevy, while currently still reliable, is getting a lot of miles on her. She is showing her age and I fear, starting to decline in health. She is bound to roll over and die soon. As this reality is becoming clearer, I started to contemplate replacing her with a newer Toyota Camry. I have...

- Dan Burns, GOOGLE

I did not have an appointment, but they were able to take care of me right away. They were very professional and got my oil changed quickly.

- Cathy, DEALERRATER

I had an oil change, tire rotation, and wheel alignment. Job was done quickly and fixed issues I was encountering with steering. Very courteous Rep!

- John Tundra, DEALERRATER

As always, the service rep (Ian) who assisted me was courteous, cheerful, and helpful. He was responsive to my specific questions and got back to me about one of them (brakes) with my options. The people in the Service Department were even able to complete the rather lengthy work that I needed the...

- Prairie Jon, CARS

I did not have an appointment, but they were able to take care of me right away. They were very professional and got my oil changed quickly.

- Cathy, CARS

I had an oil change, tire rotation, and wheel alignment. Job was done quickly and fixed issues I was encountering with steering. Very courteous Rep!

- John Tundra, CARS

Good friendly people and great service. They explained everything that was done and they explained what not needed done now. I would recommend this dealer for their Toyota needs.

- 4Runner, CARS

Was welcomed when I arrived. Work was done in a timely fashion. Great customer service. I will return if I would need service done. Thank you

- Jeff, CARS

Was welcomed when I arrived. Work was done in a timely fashion. Great customer service. I will return if I would need service done. Thank you

- Jeff, DEALERRATER

Excellent service! Ian is very kind and very professional and the service is very efficient

- Lang D., YELP

I liked the short video. It would have been better had it added what the range is for a good score, rather than just giving a number and saying it was fine. I was distressed when I got a text about a change in policy about no longer storing tires.The reason I had bought the snow tires from Toyota...

- Steve Weiss, GOOGLE

Immediate attention, handled questions even if problem was operator error. Under an hour appointment, Time for tea & doughnut. Service fairly priced. Everyone very courteous. Comfortable surroundings.

- Csfindley5, CARS
View All Testimonials

At Toyota of Des Moines, we know you think a lot about where to take your car when it needs a checkup or repair. Bring it by the Toyota of Des Moines Service Department to be sure you are giving your car the best care possible. Our expertly trained service staff are experienced in knowing how to properly service any vehicle. The Toyota of Des Moines Service Department will always take the necessary measures to make sure your car makes it back on the road safely.

At Toyota of Des Moines we know you care about what goes into your Toyota. We have a service department filled with knowledgeable mechanics who will make sure everything is secure and masterly treated so you can be certain you'll drive away satisfied. The Toyota of Des Moines Service Department will make sure you are back on the road in safe vehicle running smoothly, and at an affordable price.