Our Location

Toyota of Des Moines
1650 SE 37th St.
Grimes, IA 50111

Service: (515) 218-2259
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Service Hours

Monday7:00 am - 6:00 pm
Tuesday7:00 am - 6:00 pm
Wednesday7:00 am - 6:00 pm
Thursday7:00 am - 6:00 pm
Friday7:00 am - 6:00 pm
Saturday7:30 am - 4:30 pm
SundayClosed
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Service

The Toyota of Des Moines Service Center Promise

Toyota of Des Moines is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Toyota of Des Moines is conveniently located in Grimes servicing Toyotas in Grimes, Des Moines, West Des Moines, Waukee, Ankeny, Ames, Polk City, Clive, Johnston, Norwalk, Urbandale, Adel, Altoona, Norwoodville and Madrid. Toyota of Des Moines has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance. Just a few reasons to schedule your next service appointment at Toyota of Des Moines: Toyota Certified Technicians, Comfortable Waiting Room, Convenient Hours & Online Appointment Scheduling.

Toyota Care
Paintless Dent Repair

10% off Paintless Dent Repair

10% off Paintless Dent Repair

Cannot be combined with other coupons or offers. Valid on all makes and models. Valid only at Toyota of Des Moines.

$5.00 off Coupon

$5.00 Off Oil Change Special

$5.00 off a synthetic or conventional oil change.

Cannot be combined with other coupons or offers. Valid on all makes and models. Valid only at Toyota of Des Moines.

Special
Fluid Service Special

Get a $10 off any fluid service OR $50 off any 3 services


Automatic Transmission Service
Manual Transmission Service
Differential Service
Coolant Service
Power Steering System Service
Brake Fluid Service

One coupon per customer visit. Must present offer when order is written. Not valid with any other offers or prior purchase. Offer has no cash value. Plus tax and shop supplies may apply.

Special
Variable Parts Discount

Save up to $25 on Parts Installed by our Service Department.

Service Includes

With this coupon receive the following discount on parts depending on the dollar value of parts billed to Repair Order at time of service. Discount applies only to parts billed to Repair Order.

$5 Discount on purchases of $35-$49.99
$10 Discount on purchases of $50-$99.99
$15 Discount on purchases of $100-$199.99
$25 Discount on purchases of $200 or more

One coupon per customer visit. Must present offer when order is written. Not valid with any other offers or prior purchase. Offer has no cash value. Plus tax and shop supplies may apply.

Special
Diagnostic Special

Back to School Special

$99.95 for up to an hour diagnostic

Cannot combine with other discounts or offers, Toyota's only.

Meet Our Service Staff

Internal Service Advisor Bret Carter
X
(515) 333-4794
Internal Service Advisor
Bret Carter
Assistant Service Manager Brock Grim
X
(515) 333-4766
Assistant Service Manager
Brock Grim
 Retail Service Advisor Justin  Madison
X
(515) 333-4792
Retail Service Advisor
Justin Madison
 Retail Service Advisor Ian  Davis
X
(515) 333-4796
Retail Service Advisor
Ian Davis
 Retail Service Advisor Mike  Lebeda
X
(515) 333-4799
Retail Service Advisor
Mike Lebeda
 Retail Service Advisor Cass  Cupp
X
(515) 333-4795
Retail Service Advisor
Cass Cupp
Oil Change ASM Rebecca  Hildreth
X
(515) 333-4793
Oil Change ASM
Rebecca Hildreth
 Oil Change ASM David  Marchant
X
(515) 333-4797
Oil Change ASM
David Marchant

Contact Information


Great service dealership. The service writers are great. Ian took care of me this time, honest fast and polite. The new video feature is fantastic, where customers can see the tech inspection. Management is doing great at this dealership. Highly recommended

- D B, GOOGLE

Excellent experience. Sales and service was great. Finance was helpful and descriptive. I was very impressed by the whole dealership. It was a pleasure to do business with Toyota of Des Moines.

- tommy.breese, DEALERRATER

Good selection of inventory. Easy financing available. Fair pricing on vehicles. Rapid response to questions and vehicle turnaround to get one on their way. Overall pleased with the entire vehicle purchase.

- bill, DEALERRATER

treated me well

- Rick Hibbs, GOOGLE

Steve & Rob made leasing my second Toyota a breeze. Form initial contact to driving off, all of HY questions and concerns were answered promptly. I look forward to working with Toyota of Des Moines, again.

- Byers Wolf, DEALERRATER

I purhcase vehicles for my company fleet and they have always been great to deal with. Fair and upfront deals. Would certainly recommend. Rob Hutt and Bob Staley were both very helpful in making this tranaction quick and valuabl.

- Chris, DEALERRATER

I bought two cars this year. It was a great experience with Toyota, a powerful vehicle and a smooth engine. It's really a good car I would like to thank Steve Henkin & John &Todd for helping to pick a car They were very friendly...

- Amer A., YELP

Great experience, two super salesmen. I bought a car in less time than the time it takes me to buy a dress!

- Sarah Kautz, GOOGLE

Asked to have something priced, remove a SiriusXM apparatus and was told the person who would price that was gone option given do it myself if Iโ€™m comfortable or probably be charged 130$ at Toyota

- 4Runner, DEALERRATER

I am so happy I was able to work with Bryon Baker at Toyota of DSM. He helped make my purchase experience far easier than I expected it would be, despite having negative equity in my old vehicle. He was knowledgeable, friendly, and never pushy about the sale. I love everything about the 2019 RAV4...

- Christina R., DEALERRATER

Sale was great everything was explained very well everyone was very polite and said hi would recommend them to everyone best. experience ever thank u guys !!!!!!

- Matt, DEALERRATER

Shane Siegle made leading a car so easy and fast. He met my request for black interior and everything I needed.

- Susie E., YELP

The excellent customer service proved by Shane Siegle is always perfection. That's why I get all of my vehicles from Toyota of Des Moines.

- Susie E., YELP

Our customer service experience was exceptional! Ian Rojas was our salesman and leasing consultant. It was our first time leasing, and he was very thorough in explaining our options. He took his time with us, answered all of our questions, and did not make us feel rushed. He also did not pressure...

- Melissa Clark, GOOGLE

Fast Service everyone was nice, appreciate the video with what the tech was doing.

- Margaret Kenyon, GOOGLE

Ian has always been very accommodating in his quest to provide an excellent experience with respect to servicing out Tundra Limited. He is the โ€œGo Toโ€ guy when you need any service and or maintenance function performed on your Toyota.

- Frank, DEALERRATER

Outstanding service, honest feedback telling me when and what I need. Loved the video review of my cars status.

- Scott Tallant, GOOGLE

Worked with Steve Henigan to purchase this vehicle. The experience was very easy with all involved. Would totally recommend Steve and his team! Plus the warranty is very good!

- PA, DEALERRATER

I was welcomed as soon as I pulled into the service bay. Justin Madison was my service advisor, and was extremely helpful and friendly. Everything was explained well, and I even received a video guide from the service tech showing the all points inspection. I was very impressed with the service I...

- Duane B., YELP

We worked with Faraz Asad on our purchase and was very satisfied with his work. He found the color and type of vehicle we wanted without being pushy.

- dennisaudifan, DEALERRATER

Worked with Steve Henigan to purchase this vehicle. The experience was very easy with all involved. Would totally recommend Steve and his team! Plus the warranty is very good!

- PA, CARS

We worked with Faraz Asad on our purchase and was very satisfied with his work. He found the color and type of vehicle we wanted without being pushy.

- dennisaudifan, CARS

My husband and I have been getting our car serviced since 2010! The service is excellent! We would like to mention our Service Advisor, Ian Davis! He is Amazing and always so helpful regarding any questions we might have regarding repairs or Maintenance! I prefer him to schedule any appointments!...

- Jo Ann, CARS

Your service men were great and very friendly. the girls at the desk where you pay could be friendlier and need to smile. We are the customer

- Jan, CARS

Your service men were great and very friendly. the girls at the desk where you pay could be friendlier and need to smile. We are the customer

- Jan, DEALERRATER

My husband and I have been getting our car serviced since 2010! The service is excellent! We would like to mention our Service Advisor, Ian Davis! He is Amazing and always so helpful regarding any questions we might have regarding repairs or Maintenance! I prefer him to schedule any appointments!...

- Jo Ann, DEALERRATER

The gentleman that I had for my purchase was excellent. He explained to me about the cars features and we took a ride in it so that I could get the feel of the car. He also explained all of the car options and he helped me get a great deal.

- Winnie66, DEALERRATER

As much as I've hated buying cars in the past, dealing with TDM was painless! Well done!!

- Steven Vince, GOOGLE

Bryon gave us a great service experience. He's very good.

- Bruce Kawahara, GOOGLE

Best experience I have ever had at Toyota Des Monies over all the years I have bought car there. Andrew Whiting was great to work with๐Ÿ‘๐Ÿ‘๐Ÿ‘.

- MixMaster, CARS

Best experience I have ever had at Toyota Des Monies over all the years I have bought car there. Andrew Whiting was great to work with๐Ÿ‘๐Ÿ‘๐Ÿ‘.

- MixMaster, DEALERRATER

Dave took care of my oil change. He is professional, reviewed my service checklist, and always listens to your questions and comments. I always ask for David when I am in for an oil change. Ian has been servicing both my Toyotas for years. He always is pleasant, answers all my questions, and...

- JAndrews, DEALERRATER

As a loyal Toyota customer, I was a little dismayed with the difficulty I had in getting a salesman to assist me. As I had been to the showroom twice while my oil changes were being done and not once did anyone approach me with even a greeting. Many believe it was because I was alone female? I did...

- New Avalon Owner, DEALERRATER

Dave took care of my oil change. He is professional, reviewed my service checklist, and always listens to your questions and comments. I always ask for David when I am in for an oil change. Ian has been servicing both my Toyotas for years. He always is pleasant, answers all my questions, and...

- JAndrews, CARS

As a loyal Toyota customer, I was a little dismayed with the difficulty I had in getting a salesman to assist me. As I had been to the showroom twice while my oil changes were being done and not once did anyone approach me with even a greeting. Many believe it was because I was alone female? I did...

- New Avalon Owner, CARS

Pleasant experience buying a new car. Great service. Derek was a great salesperson. Marcy was great and made financing a breeze. Miles showed us the ropes on how the Highlander works.

- Theresa, CARS

This visit was for routine maintenance on my car. I was in and out within 45 minutes. Everyone was very friendly and accommodating while I was there.

- Carol G, CARS

Excellent service, timely attention by staff. I highly recommend Toyota of Des Moines for servicing your Toyota!!

- James B., YELP

Pleasant experience buying a new car. Great service. Derek was a great salesperson. Marcy was great and made financing a breeze. Miles showed us the ropes on how the Highlander works.

- Theresa, DEALERRATER

This visit was for routine maintenance on my car. I was in and out within 45 minutes. Everyone was very friendly and accommodating while I was there.

- Carol G, DEALERRATER

All went as well as I could expect. I've been pleased with Toyota's service for the last few years. The dealership is very close to my home. It would be hard to find a service garage that offers as many benefits - such as a ride to and from work. The cost seems reasonable.

- SGrund, DEALERRATER

Brought car in for transmission check. Ian suggested computer upgrade program to see if that would help we will see. Helpful smile in every aisle. Whoops that's hy-vee

- wdmscott, CARS
View All Testimonials

At Toyota of Des Moines, we know you think a lot about where to take your car when it needs a checkup or repair. Bring it by the Toyota of Des Moines Service Department to be sure you are giving your car the best care possible. Our expertly trained service staff are experienced in knowing how to properly service any vehicle. The Toyota of Des Moines Service Department will always take the necessary measures to make sure your car makes it back on the road safely.

At Toyota of Des Moines we know you care about what goes into your Toyota. We have a service department filled with knowledgeable mechanics who will make sure everything is secure and masterly treated so you can be certain you'll drive away satisfied. The Toyota of Des Moines Service Department will make sure you are back on the road in safe vehicle running smoothly, and at an affordable price.