Our Location

Toyota of Des Moines
1650 SE 37th St.
Grimes, IA 50111

Service: (515) 218-2259
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The Toyota of Des Moines Service Center Promise

Toyota of Des Moines is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Toyota of Des Moines is conveniently located in Grimes servicing Toyotas in Grimes, Des Moines, West Des Moines, Waukee and Ankeny. Toyota of Des Moines has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance. Just a few reasons to schedule your next service appointment at Toyota of Des Moines: Toyota Certified Technicians, Comfortable Waiting Room, Convenient Hours & Online Appointment Scheduling.

Toyota Care
Oil Change Special

Conventional $39.95 Synthetic $59.95

Oil and Filter Change Includes: • Genuine Toyota filter and installation • Multi-point inspection

Must present when service order is written. One coupon per customer.Tax and shop charges not included in sale price.May not be combined with other offers. Not applicable to prior purchases.Not responsible for typographical or printing errors. Other restrictions may apply.

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Special
Complete Brake Service

$25.00 off

Use this coupon for a Complimentary Brake Inspection. If you need any brake work, take off the discount shown above from parts and labor

Must present when service order is written. One coupon per customer.May not be combined with other offers. Not applicable to prior purchases.Not responsible for typographical or printing errors. Other restrictions may apply. If applicable, tax, shop supplies, disposal fee or additional parts are extra.

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Paintless Dent Repair

10% off Paintless Dent Repair

10% off Paintless Dent Repair

Cannot be combined with other coupons or offers. Valid on all makes and models. Valid only at Toyota of Des Moines.

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Special
Fluid Service Special

Get a $15 off any fluid service OR $50 off any 3 services


Automatic Transmission Service
Manual Transmission Service
Differential Service
Coolant Service
Power Steering System Service
Brake Fluid Service

One coupon per customer visit. Must present offer when order is written. Not valid with any other offers or prior purchase. Offer has no cash value. Plus tax and shop supplies may apply.

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84 Month Warranty

Toyota TrueStart Batteries

Click for Details
Genuine Toyota Wiper Blades

SightLine Wiper Blades

Click for Details

Meet Our Service Staff

Internal Service Advisor Bret Carter
X
(515) 333-4794
Internal Service Advisor
Bret Carter
Internal Service Advisor Jamie Schnoor
X
(515) 333-4791
Internal Service Advisor
Jamie Schnoor
Assistant Service Manager Brock Grim
X
(515) 333-4766
Assistant Service Manager
Brock Grim
 Retail Service Advisor Justin  Madison
X
(515) 333-4792
Retail Service Advisor
Justin Madison
 Retail Service Advisor Ian  Davis
X
(515) 333-4796
Retail Service Advisor
Ian Davis
 Retail Service Advisor Mike  Lebeda
X
(515) 333-4799
Retail Service Advisor
Mike Lebeda
Retail Service Advisor Rebecca  Hildreth
X
(515) 333-4793
Retail Service Advisor
Rebecca Hildreth
 Retail Service Advisor Cass  Cupp
X
(515) 333-4795
Retail Service Advisor
Cass Cupp
Retail Service Advisor Brian Selby
X
515-333-5231
Retail Service Advisor
Brian Selby
Express Service Advisor David  Marchant
X
(515) 333-4797
Express Service Advisor
David Marchant
Express Service Advisor Joseph James
X
(515) 333-4764
Express Service Advisor
Joseph James
Express Service Advisor Chris Galvin
X
(515) 333-4769
Express Service Advisor
Chris Galvin
Express Service Advisor Ben Hammann
X
(515) 333-5397
Express Service Advisor
Ben Hammann
Express Service Advisor Seth Rhoades
X
(515) 333-4996
Express Service Advisor
Seth Rhoades

Contact Information


Exceptional service and follow-up. I had the 10,000 mile service and a damage repair completed. I waited and the work was completed ahead of the estimated time. Thanks Mike!!

- catbert666, DEALERRATER

I was able to test drive and purchase my car in 1 single visit! Much different from my previous experiences at other dealers. Friendly staff, squeaky clean facility and efficient in every department. We’re very happy with our new Prius!

- Mindy T, DEALERRATER

This was my first time leasing a new car and Derek was very helpful on explaining how leasing works. I’m sure this won’t be the last time. I’ll definitely will come back to Toyota.

- Vmangold1, DEALERRATER

I had an appointment for an oil change in my Camry. They completed the oil change and all other service checks and I was gone in less than 30 minutes. Great service.

- Don, DEALERRATER

Todd provided great customer support with detailed information about the cars I am interested in. Thanks for taking the time. I’ll definitely stay with Toyota

- brandon.willett, DEALERRATER

Todd provided great customer support with detailed information about the cars I am interested in. Thanks for taking the time. I'll definitely stay with Toyota

- brandon.willett, CARS

I had an appointment for an oil change in my Camry. They completed the oil change and all other service checks and I was gone in less than 30 minutes. Great service.

- Don, CARS

I was greeted by Dave when I arrived to have my Highlander serviced. He was very thorough in explaining what would be done to the vehicle and he was very courteous. The service only took about an hour. I was very satisfied!

- frankhanson, DEALERRATER

Very happy with our experience with Toyota of Des Moines.

- Jim Kahler, GOOGLE

I was greeted by Dave when I arrived to have my Highlander serviced. He was very thorough in explaining what would be done to the vehicle and he was very courteous. The service only took about an hour. I was very satisfied!

- frankhanson, CARS

Great interaction. Wish you were closer to me. Once JP one I was serious, everything went very smoothly. The guy that helped set up my preferences was awesome.

- Kristy123, CARS

Great interaction. Wish you were closer to me. Once JP one I was serious, everything went very smoothly. The guy that helped set up my preferences was awesome.

- Kristy123, DEALERRATER

Felt the service was pretty good, perhaps a little long. Would like to have had a description of what actually caused the leak. Glad I no longer have a tire leak issue!

- Vern B., DEALERRATER

Service Advisor Justin Madison greeted me and knew exactly how to solve my problem. He also explained they would do a recall change while I waited. Everything was done promptly and properly. It was a Great Experience! Thank you! Incidentally, the mechanic also did a good job. He checked out the...

- HearPaul, CARS

Service Advisor Justin Madison greeted me and knew exactly how to solve my problem. He also explained they would do a recall change while I waited. Everything was done promptly and properly. It was a Great Experience! Thank you! Incidentally, the mechanic also did a good job. He checked out the...

- HearPaul, DEALERRATER

Every interaction within the buying experience was first rate from the moment I chatted with Jennifer online about a possible purchase to the moment I drove my new Highlander off the floor.

- Shirley, DEALERRATER

Three days after purchase...Very helpful staff including Bryon, Ryan, and the kind front desk staff. I flew in to purchase the vehicle after corresponding for a day or so. They answered all my question, zero pressure, and 100%-top notch kindness. I’d travel again to purchase from them. Contact...

- GuruD1GH3, CARGURUS

Every interaction within the buying experience was first rate from the moment I chatted with Jennifer online about a possible purchase to the moment I drove my new Highlander off the floor.

- Shirley, CARS

I was impressed that the service coordinator asked me if they could take out the box in the front seat to check the air filter. It needed to be replaced. I wish they would have told me there was a recall on the battery computer system. They did not have time when I was there, so it will require...

- Maureen S., YELP

We had a great experience when purchasing our 4Runner this week. The salesman Ian, finance manager Rob and Spencer who showed us all the features were great to work with!

- Mark Mcconahay, CARS

Everyone was friendly and helpful. Would be nice if an outdoor area was provided for waiting, especially for those of us physical distancing for safety.

- Karen Mary, CARS

Really Great experience and I really recommend Toyota of Des Moines really easy to work with and of course who don't love Toyota Cars?

- Alexisanchez, CARS

I had an excellent service experience with Toyota of Des Moines recently for my 30,000 mile checkup. I usually take the shuttle or wait for service, but during this pandemic, I was relieved to find they had a pickup and dropoff service (and pay via app) which worked wonderfully and allowed for a...

- Kristie Bell, GOOGLE

I was impressed that the service coordinator asked me if they could take out the box in the front seat to check the air filter. It needed to be replaced. I wish they would have told me there was... more

- Maureen S., YAHOO

Everyone was friendly and helpful. Would be nice if an outdoor area was provided for waiting, especially for those of us physical distancing for safety.

- Karen Mary, DEALERRATER

We had a great experience when purchasing our 4Runner this week. The salesman Ian, finance manager Rob and Spencer who showed us all the features were great to work with!

- Mark Mcconahay, DEALERRATER

Really Great experience and I really recommend Toyota of Des Moines really easy to work with and of course who don’t love Toyota Cars?

- Alexisanchez, DEALERRATER

We worked with Justin Harris to buy our suv. He was great to worth with! The process for paperwork was fast and easy as well.

- Dora Gray, GOOGLE

Staff helpful, pleasant, answered all my questions. I was able to view the inspection on line. The staff wore masks, social distanced, which is important to me. I was able to pay on line and just come in and drive away.

- rameln, DEALERRATER

Staff helpful, pleasant, answered all my questions. I was able to view the inspection on line. The staff wore masks, social distanced, which is important to me. I was able to pay on line and just come in and drive away.

- rameln, CARS

Had some issues with my AC rattling. Called to make an appointment yesterday and they were able to get me in first thing this morning. With two young kids in the middle of summer I am so thankful they were able to squeeze me in so fast. I worked with Cass and Martin from their team, they really...

- Rylee Ames, GOOGLE

I would never buy a car from anyone other than Todd. On another note, I had my old Priuis serviced on June 15 and had an unhappy experience as I was leaving. The following day I received the usual questionnaire about the service I received. Since I could not get any of the 'buttons' to work in...

- Susie, DEALERRATER

Toyota employees always do excellent work and at a decent price. Great Service and very professional people to assist. I really appreciate it! Thank you.

- kmitchell, DEALERRATER

Excellent service department...timely, knowledgeable, always a pleasant experience.

- Jim Owen, GOOGLE

Toyota of Des Moines promises to provide services after the sale. We are very pleased that they live by this statement.

- Steve Suvalsky, GOOGLE

I would never buy a car from anyone other than Todd. On another note, I had my old Priuis serviced on June 15 and had an unhappy experience as I was leaving. The following day I received the usual questionnaire about the service I received. Since I could not get any of the 'buttons' to work in...

- Susie, CARS

Toyota employees always do excellent work and at a decent price. Great Service and very professional people to assist. I really appreciate it! Thank you.

- kmitchell, CARS

Bryon was extremely helpful during my car buying and experience. He was patient with all of my questions and never hesitated to look up a new scenario for me. When it came time to sign documents and look at financing, Marcy was wonderful to work with as well! She was very personable and made me...

- k_zietlow, DEALERRATER

Bryon was extremely helpful during my car buying and experience. He was patient with all of my questions and never hesitated to look up a new scenario for me. When it came time to sign documents and look at financing, Marcy was wonderful to work with as well! She was very personable and made me...

- k_zietlow, CARS

Fantastic experience with all of the employees involved. The detailing was done so well that the vehicle looked brand new. I know that when I buy a car with Toyota of Des Moines I'm getting the best quality in customer service.

- SydneyP, CARS

Gordon Beachum was great to work with. Marcie was great also! Felt no pressure and they were very knowledgeable and answered all of our questions.

- schultzy, CARS
View All Testimonials

At Toyota of Des Moines, we know you think a lot about where to take your car when it needs a checkup or repair. Bring it by the Toyota of Des Moines Service Department to be sure you are giving your car the best care possible. Our expertly trained service staff are experienced in knowing how to properly service any vehicle. The Toyota of Des Moines Service Department will always take the necessary measures to make sure your car makes it back on the road safely.

At Toyota of Des Moines we know you care about what goes into your Toyota. We have a service department filled with knowledgeable mechanics who will make sure everything is secure and masterly treated so you can be certain you'll drive away satisfied. The Toyota of Des Moines Service Department will make sure you are back on the road in safe vehicle running smoothly, and at an affordable price.