Our Location

Toyota of Des Moines
1650 SE 37th St.
Grimes, IA 50111

Service: (515) 276-4912
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Service

The Toyota of Des Moines Service Center Promise

Toyota of Des Moines is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Toyota of Des Moines is conveniently located in Grimes servicing Toyotas in Grimes, Des Moines, West Des Moines, Waukee, Ankeny, Ames, Polk City, Clive, Johnston, Norwalk, Urbandale, Adel, Altoona, Norwoodville and Madrid. Toyota of Des Moines has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance. Just a few reasons to schedule your next service appointment at Toyota of Des Moines: Toyota Certified Technicians, Comfortable Waiting Room, Convenient Hours & Online Appointment Scheduling.

Toyota Care
Paintless Dent Repair

10% off Paintless Dent Repair

10% off Paintless Dent Repair

Cannot be combined with other coupons or offers. Valid on all makes and models. Valid only at Toyota of Des Moines.

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Scan the QR Code using a scanner app on your smartphone.
$5.00 off Coupon

$5.00 Off Oil Change Special

$5.00 off a synthetic or conventional oil change.

Cannot be combined with other coupons or offers. Valid on all makes and models. Valid only at Toyota of Des Moines.

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Special
Complete Brake Service

$20.00 off

Use this coupon for a Complimentary Brake Inspection. If you need any brake work, take off the discount shown above from parts and labor

Must present when service order is written. One coupon per customer.May not be combined with other offers. Not applicable to prior purchases.Not responsible for typographical or printing errors. Other restrictions may apply. If applicable, tax, shop supplies, disposal fee or additional parts are extra.

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Genuine Toyota Wiper Blades

SightLine Wiper Blades

Click for Details

Meet Our Service Staff

Internal Service Advisor Bret Carter
X
(515) 333-4794
Internal Service Advisor
Bret Carter
Assistant Service Manager Brock Grim
X
(515) 333-4766
Assistant Service Manager
Brock Grim
 Retail Service Advisor Justin  Madison
X
(515) 333-4792
Retail Service Advisor
Justin Madison
 Retail Service Advisor Ian  Davis
X
(515) 333-4796
Retail Service Advisor
Ian Davis
 Retail Service Advisor Mike  Lebeda
X
(515) 333-4799
Retail Service Advisor
Mike Lebeda
 Retail Service Advisor Cass  Cupp
X
(515) 333-4795
Retail Service Advisor
Cass Cupp
Oil Change ASM Rebecca  Hildreth
X
(515) 333-4793
Oil Change ASM
Rebecca Hildreth
 Oil Change ASM David  Marchant
X
(515) 333-4797
Oil Change ASM
David Marchant

Contact Information


I was impressed by the fact that with all of the issues with the CoronaVirus, many safety measures have been implemented by the dealership! I felt totally safe!

- shouse9385, DEALERRATER

Employees were friendly and went out of their way to accommodate our needs. They were on time and our car was returned to us in a timely fashion.

- Keboozer, DEALERRATER

I believe that our family history proves that we like this dealership. We purchased vehicles when Immel was there and we continue to this day. I like the no BS approach to the deal and the Toyota name speaks for itself. The fact that we drive 2.5 hours also proves our actions. Even though my wife...

- bjlenz, DEALERRATER

I believe that our family history proves that we like this dealership. We purchased vehicles when Immel was there and we continue to this day. I like the no BS approach to the deal and the Toyota name speaks for itself. The fact that we drive 2.5 hours also proves our actions. Even though my wife...

- bjlenz, CARS

Employees were friendly and went out of their way to accommodate our needs. They were on time and our car was returned to us in a timely fashion.

- Keboozer, CARS

Steve helped my husband lease his Tacoma so I sought him out to trade in my two vehicles. He was very helpful and made the process quick and painless. He found what worked best for my needs and my budget.

- sillylilcow1, DEALERRATER

The first visit I had in 2016 was less than ideal. This visit made up for that by far. Everyone was amazing and went above and beyond to make my experience a great one. Thanks Dan and Brenna!

- ZachO, DEALERRATER

Appointment was on time, met at door by Steve. Pretty much went as scheduled, it did take Toyota longer than normal to respond but with everything that was going on, understandable. Very pleasant to deal with.

- Hawk-eyes, DEALERRATER

Appointment was on time, met at door by Steve. Pretty much went as scheduled, it did take Toyota longer than normal to respond but with everything that was going on, understandable. Very pleasant to deal with.

- Hawk-eyes, CARS

Steve helped my husband lease his Tacoma so I sought him out to trade in my two vehicles. He was very helpful and made the process quick and painless. He found what worked best for my needs and my budget.

- sillylilcow1, CARS

The first visit I had in 2016 was less than ideal. This visit made up for that by far. Everyone was amazing and went above and beyond to make my experience a great one. Thanks Dan and Brenna!

- ZachO, CARS

Service was on time, thorough and courteous. The personnel were knowledgeable, pleasant to deal with and answered all my questions. They also gave me advice on service intervals.

- ToyotaReview, DEALERRATER

All went smooth. I enjoyed the video of my car upon completion. Everyone was most polite and helpful. Just a good experience. Thank you again.

- kpokorny, DEALERRATER

I was in and out within an hour and was texted a video inspection of my vehicle and the results. A real professional process. Plus a free car wash. You can’t beat that for customer service.

- Denito, DEALERRATER

Went to get a few things done and got amazing service!!

- Marcos L., YELP

I was in and out within an hour and was texted a video inspection of my vehicle and the results. A real professional process. Plus a free car wash. You can't beat that for customer service.

- Denito, CARS

All went smooth. I enjoyed the video of my car upon completion. Everyone was most polite and helpful. Just a good experience. Thank you again.

- kpokorny, CARS

Service was on time, thorough and courteous. The personnel were knowledgeable, pleasant to deal with and answered all my questions. They also gave me advice on service intervals.

- ToyotaReview, CARS

Never have a problem with the service at Toyota. They are great !The vehicle is always clean when they are done.Very curtious and friendly.

- pkading, CARS

When I arrive for my service appointment, someone waits on me immediately and starts the process. I really like the multi-point inspection video provided by the technician. From beginning to end, everyone is friendly and professional. I feel the price is appropriate for the level of service...

- russv47, CARS

Never have a problem with the service at Toyota. They are great !The vehicle is always clean when they are done.Very curtious and friendly.

- pkading, DEALERRATER

When I arrive for my service appointment, someone waits on me immediately and starts the process. I really like the multi-point inspection video provided by the technician. From beginning to end, everyone is friendly and professional. I feel the price is appropriate for the level of service...

- russv47, DEALERRATER

I was worried about the check engine light but they checked and it was a problem with the gas I used. If the light comes on again I can come in and get it flushed for free. Appreciate the customer service!!

- Newelle N., YELP

The day after my service I received an email coupon that would have saved me $75 had I had it on the day of my service and the coupon expires in April. While the actual service was very good, this late coupon made me angry.

- Brian Duff, GOOGLE

The Service Department listened to my request and acted on it in an efficient, thorough, professional way. I trust their service and the manner in which they deliver it This Toyota Dealership is awesome!! I recommend it to my friends as THE PLACE TO BUY & SERVICE A TOYOTA!!!

- symond, DEALERRATER

My purchase went smoothly over 3 days despite the fact that I live north of Fort Dodge. Had to make 3 trips to the dealership because I was planning on trading 2 vehicles towards my 2020 Tacoma 4WD TRD Sport. The dealer's offers on my 2 trades were reasonable, but I decided to sell them to a couple...

- boydmjdk, CARS

My purchase went smoothly over 3 days despite the fact that I live north of Fort Dodge. Had to make 3 trips to the dealership because I was planning on trading 2 vehicles towards my 2020 Tacoma 4WD TRD Sport. The dealer's offers on my 2 trades were reasonable, but I decided to sell them to a couple...

- boydmjdk, DEALERRATER

Pleased oberall. However am disappointed the car does not have the capability to program m garage door. Does not make sense this was left off a Rav 4 XLE that cost $36,000.

- Wcg416, CARS

Pleased oberall. However am disappointed the car does not have the capability to program m garage door. Does not make sense this was left off a Rav 4 XLE that cost $36,000.

- Wcg416, DEALERRATER

We recently leased a 2020 Highlander. Todd P. was our saleperson and he was wonderful! One week in and I already had a flat tire. It was totally not their fault(I drove over a nail). When they called to tell us it was repaired they said there was no charge. They felt bad that this had happened to...

- Kimberly Staton, GOOGLE

The Service Department listened to my request and acted on it in an efficient, thorough, professional way. I trust their service and the manner in which they deliver it This Toyota Dealership is awesome!! I recommend it to my friends as THE PLACE TO BUY & SERVICE A TOYOTA!!!

- symond, CARS

I appreciated the efficiency of my service of oil change, tire rotation and new battery and like the video sent to my phone of the assessment of my vehicle.

- mera48, CARS

I appreciated the efficiency of my service of oil change, tire rotation and new battery and like the video sent to my phone of the assessment of my vehicle.

- mera48, DEALERRATER

Service was done on time by polite people. The big negative here is the bad road access and heavy traffic.

- KellyMary Croft, GOOGLE

I had a great experience with Toyota of Des Moines when I bought my new Toyota Rav4 XSE Hybrid. Bryon Baker was great to work with and made the selling process easy. It wasn't pushy like a typical sales car buying process. I will definitely buy from him and from Toyota of Des Moines again!

- Angela Jiskoot, GOOGLE

Great service department. Friendly, fast, skilled. I always trust them to do it right.

- Jack Miller, GOOGLE

All people I spoke with were gracious and courteous. Lots of smiles were so important as everyone coming in is stressed and trying to fit everything into their schedule.

- jsvw, DEALERRATER

All people I spoke with were gracious and courteous. Lots of smiles were so important as everyone coming in is stressed and trying to fit everything into their schedule.

- jsvw, CARS

Made the process easy.

- brian leeper, GOOGLE
View All Testimonials

At Toyota of Des Moines, we know you think a lot about where to take your car when it needs a checkup or repair. Bring it by the Toyota of Des Moines Service Department to be sure you are giving your car the best care possible. Our expertly trained service staff are experienced in knowing how to properly service any vehicle. The Toyota of Des Moines Service Department will always take the necessary measures to make sure your car makes it back on the road safely.

At Toyota of Des Moines we know you care about what goes into your Toyota. We have a service department filled with knowledgeable mechanics who will make sure everything is secure and masterly treated so you can be certain you'll drive away satisfied. The Toyota of Des Moines Service Department will make sure you are back on the road in safe vehicle running smoothly, and at an affordable price.